Sounds like you had a coolant leak. This kind of problem you describe usually is something you need to have a repairman come out and check, & get his opinion & an estimate. Please don't do anything to try to figure it out or fix it for yourself! You could hurt or worse. If you cleaned the freezer recently, is it possible that you poked the inside of freezer? That can do it. Also, check the plug to be sure whether you think that sounds impossible or not. box, as sometimes that happens too. And I assume you already checked the dials you adjust for how cold you want it? There is a dial in each of your fridge & freezer. Other than that, seek pro help. Good luck!
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