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Jackie Posted on Dec 04, 2014

Why is my Westinghouse Fridge WSE6100wa not getting cold or freezer not getting cold. this is only happening at the top of both fridge and freezer?

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Skye Hook

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  • Posted on Dec 04, 2014
Skye Hook
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Sounds like you had a coolant leak. This kind of problem you describe usually is something you need to have a repairman come out and check, & get his opinion & an estimate. Please don't do anything to try to figure it out or fix it for yourself! You could hurt or worse. If you cleaned the freezer recently, is it possible that you poked the inside of freezer? That can do it. Also, check the plug to be sure whether you think that sounds impossible or not. box, as sometimes that happens too. And I assume you already checked the dials you adjust for how cold you want it? There is a dial in each of your fridge & freezer. Other than that, seek pro help. Good luck!

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I HAVE MOVED THE FRIDGE FROM ONE HOUSE TO ANOTHER. I LEFT TO SETTLE FOR 2 HOUrs, PLUgged IT BACK IN AND TURNED BACK ON, THE Display IS BLANK. LEFT it ON FOR 24 HOURS, STILL NO DISPLAY.

Question edited for all the typos and add Maker.
Please don't type in all CAPS, it is considered SHOUTING and harder to read.

Fridges don't like being moved. If it stays upright the whole time, leaving 2 hours is fine. If laid down, they need 24 hours for the refrigerant and oil to settle.

It sounds like there is a bad connection on the display, so take it apart and check or call for service.

https://www.westinghouse.co.nz/fridges-and-freezers/fridges/wse6100wa/

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Regards.
PLZ. dont forget to rate my suggestion.
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This is providing your model is the one listed above your post WRS3R3EW. The model you listed in post does not come up. Until we can determine that the freezer is not defrosting you need to unplug and remove the back panel of freezer compartment to see if the evaporator coils are frozen or clear. If frozen this alone will cause a chain reaction that keeps vents to fresh food compartment open and cause freezing in that area. Go to link below and enter model number WRS3R3EW0 Then you will see a list of diagrams on left side, chose #11 this will show the control parts. Click link below Thanks, Sea Breeze
We offer free help and assistance also.

http://servicepartstec.blogspot.com/
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Hence, when they block up, the frindge does not cool, hence the thermostat tells the fridge to keep running which makes the freezer colder and colder, making the blockage worse.

You need to not only fully defrost the freezer (which can be done quicker by removing the plastic panel in the back of the freezer and using a hairdryer) BUT also fully dry the fridge before turning it back on.
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