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Why is my Westinghouse Fridge WSE6100wa not getting cold or freezer not getting cold. this is only happening at the top of both fridge and freezer?

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Sounds like you had a coolant leak. This kind of problem you describe usually is something you need to have a repairman come out and check, & get his opinion & an estimate. Please don't do anything to try to figure it out or fix it for yourself! You could hurt or worse. If you cleaned the freezer recently, is it possible that you poked the inside of freezer? That can do it. Also, check the plug to be sure whether you think that sounds impossible or not. box, as sometimes that happens too. And I assume you already checked the dials you adjust for how cold you want it? There is a dial in each of your fridge & freezer. Other than that, seek pro help. Good luck!

Posted on Dec 04, 2014

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Posted on Jan 02, 2017

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I have a westinghouse 2 door fridge that is not getting cold enough, 7 degrees in the fridge, freezer seems ok. not sure where to set the controls as i have no manual. its a 2 door,freeze at the top and...


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We offer free help and assistance also.

http://servicepartstec.blogspot.com/

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This is a bad design flaw, the fridhe is cooled by fan forced air from the freazer. Two ducts vent into and out of the fridge fron the freezer and ice can block them up (which you can find if you take off all the plastic at the top and back of the fridge).
Hence, when they block up, the frindge does not cool, hence the thermostat tells the fridge to keep running which makes the freezer colder and colder, making the blockage worse.

You need to not only fully defrost the freezer (which can be done quicker by removing the plastic panel in the back of the freezer and using a hairdryer) BUT also fully dry the fridge before turning it back on.
To stop it happening again, avoid puting unvovered liquids or hot items in the fridge. Also avoid leaving the fridge and freezer doors open for long especially in humid conditions. As I said, it's a bad design.

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1 Answer

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I had the same problem; the top fridge compartment was warming up to 14C while the freezer compartment was starting to defrost (frozen stuff was starting to become soft. I took the rear wall off the freezer compartment and found it all iced up. I defrosted it with a blower heater then powered it back up. It all worked fine for a month when the same thing happened. I figured that the defrost cycle wasn't working. I located the defrost timer on the rear right-side of the fridge. I rotated it several times and found that the fridge was turning on and off. I rotated it until the fridge turned off. I waited 5 minutes then stuck my head into the freezer compartment and felt the rear wall at the bottom where he drain is; it felt warm so I guessed the defrost heater element was ok. I ordered a defrost timer and installed it. I haven't had a problem since.

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