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Hi I purchased a tablet on line. I received it just the day before yesterday and noticed that a couple of keys on the key board don't work. The tablet seems fine. What do I do. Very disappoint

My tablet key board don't work

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What make and model of tablet is it that you have the problem with? Is the keyboard Bluetooth or USB or direct-connect? What keys aren't working vs keys that are working? You have to supply some minimal information to help us help you. If it is a Bluetooth keyboard, make sure it's battery is charged.

Posted on Dec 04, 2014

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Posted on Jan 02, 2017

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I'd suggest that it would be appropriate for you to contact the company that you purchased them from.
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I presume that the tablet detects a Wi-Fi network,since you say it won't go on to it.
A couple of points here - firstly this tablet will not go onto mobile broadband as there is no mention of a SIM card capability in the manual, which can be obtained in pdf format here:
http://www.rcatablets.com/sites/default/files/RCT6203W46%20IB_English.pdf
OK - one point down, so now we are talking about wireless access points. If the tablet doesn't detect an access point, it obviously won't connect. If it can detect an access point, then you need the access code to join that particular network. When you tap on the access point SSID (identification), it should ask for a wireless key which you must enter in order to access the Wi-Fi network and get on line.
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It may be necessary to return it as defective.

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Search google to do a hard reset, I had the problem and after doing a hard reset it helped me and my tablet is working fine now. I don't really remember which keys it was but there are three keys to keep pressed and after that it will reset your tablet and if everything is ok it should work perfectly after that.
It would be nice if the manufacturer would also put that in the manual, because when I received my tablet I had to calibrate the screen and that didn't really help me. Also the tablet was working really slow and took a lot of time for everything, plus the fact that the keyboard kept pressing all sorts of other keys then that I wanted to press.
I hope this will help you and that your tablet will work fine for you.
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Gateway M275 display scambles


I suspect it may be a problem with the video cable coming from the convertible tablet, up through the hinged support for the LCD screen, AND/OR the screen Inverter.

I would like you to connect a VGA monitor, to the VGA port on the back of the convertible tablet. The VGA monitor will now be an External Monitor.

[ Looking at the rear of the convertible tablet, start at the Left side.
Vent, USB port, Monitor port. The Monitor port is the VGA port ]

The VGA monitor can be a CRT type, (Looks like a small TV), or a flat LCD screen monitor with a VGA cable.

Notebook OFF, monitor OFF, connect the VGA monitor to the M275's VGA connector. (Port)
Turn the monitor on. If a CRT type, allow it to warm up.

Turn the notebook on.
By the factory default settings, whatever is shown on the convertible tablet's internal monitor, should now be shown on the external monitor.
(VGA monitor)

If not, press, and hold down on the Fn key (On the bottom row of the Keyboard, all the way to the Left), and tap once on the F3 key.
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No graphics shown on the external monitor? Hold down on the Fn key again, and tap the F3 key again.
There are at least three options available;

1) Convertible tablet's internal monitor - ONLY
2) Convertible tablet, AND external monitor
3) External monitor - ONLY

If graphics are fine on the external monitor, you have a problem with the video cable, and/or the screen Inverter. At this time we will bypass the LCD screen, and come back to it.

At the bottom/middle of the tablet's LCD screen, is the Hinge. The Hinge Cover is 'T shaped', and has one single Philips screw holding it on.
If you remove the screw, and the Hinge Cover, you will see two wire harnesses.
One Black, the other White.

See that these two cables are plugged in tightly to the connector.

After checking this step come back in a Comment, and state your findings.

Regards,
joecoolvette

[ Additionally;
Here is the Service Manual (Free) for the Gateway M275 Convertible Tablet,

http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-gateway

Where it states - Gateway 400, go down to the second line, and across to M275. Left-click on M275.
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Check if you have any button on panel says about to lock the keys and mouse? Use your manual book if you have one. Lenovo has got this buttons that locks the keys and mouse to prevent unautorized use while you are away. Possible located next to the audio or power button.
jmc

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