What is the brand?
If it's a Shark, there are no wiring diagrams available to the public.
However they do have a friendly call center at
http://tinyurl.com/SHARK-customer-supportIf you have no power, it could be because there is an inline now way fuse wired to the heating core to prevent over heating, sadly when this pops it renders the mop useless and there is no reset.
If you or someone you know is good with wiring, taking notes and has a digital camera for reference pics, this could be an interesting experience replacing or removing the inline fuse. If not, I would call Shark.
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