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How to fix error code on Canon Pixma MG5220?

Reinstalled printer drivers; tried unplugging and leaving off overnight; then removed cartridges and printer head; cleaned head with hot water and isopropyl alcohol; reinserted them and performed alignment and color assessment- some colors wouldn't print out on test. Was able to print from computer for two pages but printer would not copy or scan although mechanically scanner and print heads would move appropriately like they were working correctly...then B200 error message returned and printer is back to non-functioning. Obviously buying a new printer is an option but would really like to know how to FIX this one! Thank you for your helpful responses.

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  • Sally Hosp
    Sally Hosp Dec 03, 2014

    Error Code is B200 on the Canon Pixma MG5220

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: remove and check color cartridge error

i was woundering are these new cartages or refiled ?
cause our wont work with refilled caratages

so this is how i found that out !


Issue After you install a print cartridge, the scan, copy, and fax lights begin to flash at the same time. The printer will not print. One of the following error messages may display on the control panel:

  • Color or Right Print Cartridge is not compatible
  • Incorrect Print Cartridge(s)
  • Print Cartridge Problem
  • Incorrectly Installed Cartridge(s)
  • Black or Color Cartridge(s) Failed
Solution Follow the steps below until the above issue is resolved. All of the following steps may not be necessary to resolve the issue. When the lights stop flashing, the issue is resolved. NOTE: Either one or both of the cartridges could be causing the problem. Step one: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, and then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridge c00838141.gif
  4. Slide the cartridge out and inspect it. CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzles c00838142.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip. Figure 3: Removing the clear nozzle protective tape c00838143.gif 1 - Protective tape
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Color cartridges go into the left carriage slot.
    • Black cartridges go into the right carriage slot. Figure 4: Sliding cartridge into place c00838144.gif
Step two: Clean the problem cartridge contacts If the steps above did not solved the problem, follow the steps below to clean the electrical contacts on the print cartridge and in the carriage in the printer.
  1. Gather the following items to clean the cartridge and print carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water may contain contaminants which could damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or paper towel to rest the cartridges on during cleaning.
  2. Open the printer lid and wait until the print cartridge carriage stops moving.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: If you are removing a print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
  4. Unplug the printer.
  5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the print cartridge contacts. The illustration below shows the contacts. Do not touch the nozzles. Figure 5: Electrical contacts c00838145.gif
  7. Clean the contacts in the print carriage, inside the printer. The illustration below shows the carriage and the contacts.
  8. Either let the cartridge sit for several minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge, plug the printer back in, and close the printer cover. Figure 6: Print carriage contacts c00838146.gif
Step three: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.

Posted on Apr 07, 2008

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  • 2 Answers

SOURCE: kodak 5100 no black printing, light on colors

Had the same issue... No black ink. Called the # from "Solution #1" guest, 18004216699. Had to patiently go through all the basic trouble shooting stuff like calibration, print head clean, demo print, etc. Once I went through that, they issued me a new print head for free, no shipping charges or anything. Just did this today, but they say I should have the print head in 3 days.

For once, service worked like it should!

Posted on Jul 19, 2008

mitpatterson
  • 74 Answers

SOURCE: Brother MFC-5440 Print Head

To remove it you pretty much have to take apart the printer, tip up the lid and try and get the scanner cover verticle and then slide to the left it should detach and then undo all the screws you see on the top were the pinter head is, and i would recommend Alcohol Swabs (IsoPropyl Alcohol), Then just reverse the dissassimbay directions

Thanks Mitch
P.S. Don't forget to rate me
P.S.S. If you follow my directions you do so at your own risk, I am not liable for any damages that occur

Posted on Aug 22, 2008

  • 1 Answer

SOURCE: canon pixma ip500 horizontal bands of non-printing areas

Hi it's Gill again. I've been looking around more on the net and I think the problem is our printers need new printheads which I'm told are spare parts easy to change. Hope this helps. Gill

Posted on Apr 03, 2009

sgoswami
  • 114 Answers

SOURCE: HP 6000 Won't print with yellow cartridge

Try this :

Take out the power cable from the back of the printer keep on tapping the power button for 30 secs ; then plug it back.
Take out the catridges clean them with a Lint free cloth (copper contacts); also clean the catridge slot of the printer; put in back the catridges ;
Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
It will perform a reset on the printer
IF still then it doesn't work then the catridge slot's copper contacts has gone bad and need to replace

Regards
Soumajit

Posted on Mar 12, 2010

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1 Answer

WHAT TO DO WHEN I HAVE AN ERROR CODE B200. i CANNOT PRINT AS THE MESSAGE IS CONTACT YOUR SERVICE PROVIDER. IS THERE A WAY I CAN FIX IT MYSELF////


Hi Kathleen,

to clear the Canon B200 error code:

Steps for 4+ Cartridge Printers
  1. Remove All Cartridges. Do whatever is necessary to remove the individual ink cartridges from your printer. In most cases this will be opening the lid of your printer and waiting for the cartridge cradle to move into the correct position.
  2. Remove the Printhead. This is easily achieved in most printers by simply lifting the orange/gray locking lever on the side of the cartridge cradle and then gently lifting the printhead from the printer.
  3. Reinstall the Printhead. Gently put the printhead back into your Canon Pixma printer and lock it into position firmly.
  4. Reinstall All Cartridges. Place all of the cartridges back into the printer and close any open doors. This makes sure that your printer is actively examining the reinstalled cartridges and printhead.
  5. Unplug the Printer. Physically remove your printers plug from the wall and leave it unplugged for 5+ minutes. This allows the printhead to cool and all residual electricity to leave the printer.
  6. Plug the Printer Back.
  7. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
Steps for 2 Cartridge Printers
  1. Turn the Printer off. When your printer is in this error state it will not let the cartridge cradle within the printer move. However resetting the printer should clear the error message temporarily allowing us to troubleshoot further.
  2. Turn the Printer Back on Again.
  3. Remove the Problem Cartridge. Whilst the Canon Pixma error messages do not tend to specify which cartridge is causing the problem, you should be able to have a rough idea based upon which cartridge was last replaced.
  4. Install a Replacement Cartridge. As the printhead is part of the cartridge, sadly there is no way to stop the B200 error without replacing the cartridge. I would recommend either installing a new cartridge or a previously used cartridge that you know to be functional.
  5. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
  6. If Necessary Replace the Other Cartridge. If the error persists with the new cartridge, it may be that the other cartridge has developed a fault and is the cause of the B200 support code. If at this point the error remians I can only recommend replacing the other cartridge.

Aug 11, 2017 | The Office Equipment & Supplies

1 Answer

I have an error message B200


Hi Kathleen,

to clear the Canon B200 error code:

Steps for 4+ Cartridge Printers
  1. Remove All Cartridges. Do whatever is necessary to remove the individual ink cartridges from your printer. In most cases this will be opening the lid of your printer and waiting for the cartridge cradle to move into the correct position.
  2. Remove the Printhead. This is easily achieved in most printers by simply lifting the orange/gray locking lever on the side of the cartridge cradle and then gently lifting the printhead from the printer.
  3. Reinstall the Printhead. Gently put the printhead back into your Canon Pixma printer and lock it into position firmly.
  4. Reinstall All Cartridges. Place all of the cartridges back into the printer and close any open doors. This makes sure that your printer is actively examining the reinstalled cartridges and printhead.
  5. Unplug the Printer. Physically remove your printers plug from the wall and leave it unplugged for 5+ minutes. This allows the printhead to cool and all residual electricity to leave the printer.
  6. Plug the Printer Back.
  7. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
Steps for 2 Cartridge Printers
  1. Turn the Printer off. When your printer is in this error state it will not let the cartridge cradle within the printer move. However resetting the printer should clear the error message temporarily allowing us to troubleshoot further.
  2. Turn the Printer Back on Again.
  3. Remove the Problem Cartridge. Whilst the Canon Pixma error messages do not tend to specify which cartridge is causing the problem, you should be able to have a rough idea based upon which cartridge was last replaced.
  4. Install a Replacement Cartridge. As the printhead is part of the cartridge, sadly there is no way to stop the B200 error without replacing the cartridge. I would recommend either installing a new cartridge or a previously used cartridge that you know to be functional.
  5. Do a Nozzle Check or Cleaning Cycle. The B200 error does not tend to occur until your printer actively tries to use the printhead. As such I recommend performing one of these processes in an attempt to confirm the correct cartridge has been replaced.
  6. If Necessary Replace the Other Cartridge. If the error persists with the new cartridge, it may be that the other cartridge has developed a fault and is the cause of the B200 support code. If at this point the error remians I can only recommend replacing the other cartridge.

Aug 11, 2017 | Office Equipment & Supplies

3 Answers

Error B200


Get steps to Fix Canon Printer Error Code B200 instantly. Watch below video to learn how to fix Error Code B200 on PIXMA Printer Call now +44-8000465291 for instant Printer help.
Source: https://goo.gl/xskzcB

For 4+ Cartridge Printers:

Step1:-Remove All Printer Cartridges.
Do remove the individual ink cartridges from your printer. This will be opening the lid of your printer and waiting for the cartridge cradle to be placed in the correct position.
Step2:-Remove the Print-head.
This is can be done by lifting the orange or gray locking lever on the side of the cartridge cradle and then gently lifting the print-head from the printer.
Get full Step by click below link

How to Fix Error Code B200 on Canon PIXMA Printers 44 8000465291

Feb 01, 2016 | Office Equipment & Supplies

1 Answer

Error code B200 with message reading: Unplug power cord and contact service centre


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Eror 5100 canon pixma mg 2170


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The ink cartridge that was in my Canon Pixma iP1800 printer suddenly got an error message saying it was not properly installed. It had been in place for months. I ordered a new cartridge. It didn't work...


I will try a printer reset.
Remove both cartridges and close cover.
Unplug printer from electrical outlet and wait at least 10 minutes.
The wait time will let the printer to fully cleared memory and
also to cool down if printer was overheating.
Plug printer back in and turn on printer.
Wait for printer to stop.
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