How do I track an order I placed on line the week of November 24?

depends on your use of watches and the environment you tend to be in. If you are somewhere that allows you to see whether there it is day or night, than using 12 hr setting will work just fine. However if you're in a place that keeps you secluded and you are not able to determine whether it is day or night than 24 hr. setting will help you keep track of not just the time, but whether it is day or night.

Track your package through the company you used to send it: FedEx and UPS typically provide tracking information when you send it, and you can track it with the number provided. If you used USPS, if you selected the tracking option when you mailed it, again, use the tracking number. All these vendors have websites, with clear information about tracking. If you dropped it in the mailbox, you cannot track it.

The Fossil website has information about repairs here Warranty Repairs

Hi
I had an email directly from their customer support , i can share it with you :

Hello,

Good news! We have your watch part(s) in stock. If you are interested in ordering please call in with payment information (such as credit card with expiration date), and shipping address and we will submit your order. You may call the number below (M-F 9a-3p EST) to place your order (anyone that answers can assist you). Please allow 10 days for delivery.

Bands are $15 each
Shipping $6.50/$10 if more than one part ($10 and up Internationally)

Our International shipping rates are as follows:
USPS No Tracking $10
USPS Flat Rate with Tracking $25
FedEX International $35

Sorry, Pay Pal is not yet available.

Pamela Love
Geneva Watch Group'A Binda Company
Consumer Service
47440 Michigan Ave. Ste. 130
Canton, MI 48188
800 -874-0907 / F.734-557-7289

I did not received a black swjmsuit size 22 on the 21 November when I placed the order please me know whats happened to it or refund the money !

Bought from Kenneth Cole Store
1. Write your name, address, phone number and a description of the problem on a sheet of paper.
2. Put the watch and the paper with your information in a padded envelope or box.
3. Mail your package to:
   
   Kenneth Cole Productions Inc.
   Attn: Returns Department
   229 Hollie Drive
   Martinsville, VA 24112
4. Send the package via Certified Mail and insure it.
5. Wait four to six weeks. If the repair is under warranty, Kenneth Cole Productions will make the repair and mail your watch back to you. If the repair is not under warranty, it will call you to let you know the charges.
Bought from Official Kenneth Cole Retailer
6. Find the website for the retailer where you bought your watch. Look for warranty information on the website. This location should have the address where you will send your watch for repairs.
7. Fill out a form with your name, address, phone number and a description of the problem. Some retailers have forms on their website. The form may include the style number, which is found on the case back.
8. Include $8.50 to cover return postage in a check, money order or credit card information. The type of payment varies from retailer to retailer, but the amount is generally consistent.
9. Include any extra money needed for repairs if they are not under warranty. This includes repairs such as a battery, case or strap. This also varies from retailer to retailer. Some ask you to include the money ahead of time; others will call after seeing the watch.
10. Put the watch, any information and money into a padded envelope and send it to the appropriate address. Insure the package.

If you need help with product information, ordering assistance, or returns information you can contact us via one of these three options:
Diesel Time Frames Customer Service
2280 N. Greenville Ave.
Richardson, TX 75082
TEL: 800-699-2556
[email protected]
Alternatively, touch your toes together 3-times and repeat softly: "There's no watch like Diesel Time Frames, There's no watch like Diesel Time Frames, there's no watch like Diesel Time Frames" and you will be transported to our customer service center in Kansas. Or maybe Texas. Or maybe not. If this fails, try one of the other 3 methods of contacting us listed below.
You've got a choice. You can contact us by telephone at 800-699-2556 between the hours of 8:00am - 6:00pm CST, Monday through Friday. Or you can email us at [email protected]. We aim to respond to your email within 24 hours, excluding weekends, or during the office fishing trip the third week of June.

The factory has discovered a software anomaly in the calendar programming of the integrated circuit that affects some Skyhawk AT and other styles utilizing the U600 movement caliber produced in only 2007 for those watches receiving either the U.S. or Japanese time signals. Those customers receiving the German time signals or have pieces manufactured in other years are not affected . This anomaly inhibits the calendar from displaying the correct date from February 28, 2010 forward. Rest assured no other production series, feature, function, aesthetic portion or other Skyhawk series timepiece is affected.
While not all pieces are affected, we cannot readily identify those that are. As such, we are asking to update all pieces with a U600 movement and a serial number that starts with "7" to be updated. If your serial number begins with 7, and is not preceded by a small punched dot as outlined on the information sheet, we recommend you send the watch for a free software update of the integrated chip. Once your watch receives the software update, there will be a small dot punched on your caseback in front of the serial number. Our goal is to have your watch returned to you in two weeks once it is received by us.
If you are located in the United States and so that we may arrange a prepaid shipping label with UPS for you, please email us the following information[email protected]):
Your Name
Company (if you are going to return from your place of work)
Address (don't forget any apartment or suite number)
City, State, Zip Code
Telephone number
Email address
If you prefer, you may also call us at 800 321 1023 x4234 wiht the information. Do be aware that our telephones may be very busy so hold times could be longer than norma.
Once the label is arranged, you will receive an email from UPS with instructions on sending your watch. Be sure to pack the watch securely in a sturdy box (do not send the original packaging or materials), tape the label to the box and submit the package to one of the many UPS drop off locations throughout the United States. If you are located outside the U.S, please contact your nearest service center for direction.
We appreciate your understanding and apologize for any inconvenience this may cause.
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Here is the phone number for CST Enterprise 401-943-2100

On mine you pull 1/2 way to set the date, to adjust the day of the week you have to go all the way around 24 hours while setting the time .

Need to replace band for Jules Jurgensen watch