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It won t charge since the snow storm last Thursday the battery wont stay on

I Tried every outlet in the house and the computer.

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Does it use an AC adapter or a USB cable to charge? The AC adapter or the USB cable could be bad. Try another cable/adapter. Does the tablet show a lightning bolt on the battery icon when you connect the charger or nothing at all? Does the tablet power up when you are connected to a power source? If the answer to both of these questions is yes, then it is probably a bad battery or charging jack. If the tablet is under warranty, contact the store where you bought it or the manufacturer. If it is not under warranty, try an independent cell phone store that might be able to open it for you and see what type of battery you need to replace it. Get the battery pack model number, size, voltage and maH rating and search for a similar battery on Ebay.

Posted on Dec 04, 2014

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