Question about Neptune AT55A Athena Corner Activ-Air Tub-55-1/8" x 55-1/8" x 19-1/2"
I have checker for power from GFIC outlet to motor, I have check to insure cable from motor to control is connected properly. I checked for any breaks in the cable or wire. I have not been able to find if there is a rest on the motor and it is very difficult to get to.
This seems to be a common question here. You mention power to that hard to reach motor, but did you check right at the motor input wires or at the feed to the electrical control switch?
As you may know, the switch outside the tub is an air pump that connects via plastic tubing to the motor electrical control. If the air switch has failed or the tubing came off (both pretty unlikely) the switch will not get an air blast to operate it.
My motor reset is also a bear (noticed the location when I put the tub in) so I can assure you there is one. I have had excellent experiences with Jacuzzi support. They talk to you and if they think you won't hurt yourself, they can help...not just schedule a service call.
all the best.
Posted on Dec 11, 2014
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Posted on Jan 02, 2017
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