Question about OfficeMax Om04229 15-sheet Diamond-cut Shredder

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My shredder is showing the bin is full when it is empty - how to I fix it?

Emptied the bin and pulled all paper out of the cutting rollers

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Depending on the shredder model, there is a sensor of some kind telling it that it is full. The two possible solutions are to unplug it and plug it back in, and to try to find the sensor and do what needs to be done to make it not active.

Posted on Dec 03, 2014

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1 Answer

When bin was full, I emptied it only to find that my shredded no longer worked on auto, forward or reverse


Dear Sir,
Maybe, just maybe, I have an answer for you.
Somewhere on the part of your shredder that touches the bin, there is a tiny switch that touches the bin, and it is a safety switch that causes the shredder to stop working if the bin is removed.
In the shredder I have, and have had, the switch is usually plastic, and is the same color as the plastic body of the shredder.
Proper positioning of the bin to the "bottom" of the shredder is critical to it's working, as the bin presses on the switch to "close" it.
God bless your efforts.

May 09, 2016 | Techko SH1524CP Shredder

2 Answers

My shredder worked fine but now when I turn on it does not stop running and does not shred paper ?


Most shredders will have a shred and a reverse setting. Is it running in reverse? Has the bin been emptied? With the power off, you can remove the bin and manually pull excess shredded paper jammed in the cutting heads -watch out, sharp metal . Once cleared run single sheets for the first minute to help clear rollers.

Jan 05, 2015 | Shredder Office Equipment & Supplies

1 Answer

Shredder bin full


Most models: 1) unplug, 2) put something down to collect paper bits, 3) lift up the shredder top unit off the bin, 4) empty the bin, 5) try and pull out any paper from the shredder top using tweezers - first remove paper that has not fed through by pulling it back out.
Often if the bin is overfull the shredder gets clogged and won't work or beeps. When unplugged, you have to carefully remove all the bits of paper from the teeth to unjam the two rows of teeth. Remedy is to frequently empty the bin.

Jul 29, 2014 | Office Equipment & Supplies

1 Answer

Need owners manual for B&D paper shredder Model BD-10P. i have a jam


Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf


Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120


If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

Apr 07, 2011 | Black & Decker Garden

1 Answer

The bin on my royal cross cut paper shredder will not open . It is full and needs to be emptied. It seems to be stuck near the top. If I pull any harder I am afraid the hard plastic will crack.


Yes it is probably "over-full".... you will just have to try to somehow get it open a little and start to fish out the paper without breaking the waste bin....it has to be emptied more frequently, there is no "bin-full" indicator.

Dec 28, 2010 | Royal Office Equipment & Supplies

1 Answer

Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Dec 13, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Nov 06, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

OfficeMax (0M96431) Shredder\r\n ATTENTION LIGHT STAYS ON SOLID -... Answer Failed: retry attention light stays on solid - won't take paper in or go into reverse - have emptied bin, cleaned... (More)...


Have the unit serviced by a office machine technician. This sounds like there may be a problem in the gear drive, which you will not be able to access or repair.

Aug 14, 2010 | OfficeMax Office Equipment & Supplies

1 Answer

How do you empty the drawer


You have probably got the bin so full it is stuck/jammed full of paper and you now can't remove it...this is a "consumer" model machine and to keep cost low they do not provide a "bag-full" light on the panel...you should regularly empty the bin so that the shredded paper does not totally jam the bin and in extreme cases then get caught back up into the cutting machanism and blow the pcb inside the machine...check your "users" instructions to remove the bin. Work the bin out a little at a time to get the paper out.

Aug 13, 2010 | Royal PX1000MX Shredder

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