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I can't log back onto facebook with my new handset, everytime i want to go in it gives me an error message that either my password or email address is wrong. I have new blackberry Z3 and since tried facebook but with no luck. I have been told the Z3 is not BIS compatible so i will have 2 start a fresh and i don't want 2 start all over again please please help.

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  • Contributor
  • 54 Answers

Re-enter your facebook account email address and password. You most likely made a keying error.

Posted on Dec 18, 2014

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Posted on Jan 02, 2017

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SOURCE: Facebook Login

This is only a temporary "fix" for some people who need to access their accounts: I've got the same problem BUT I can still access the mobile version (m.facebook.com) on my phone - a Nokia N95 8GB running on Symbian.

Posted on Dec 23, 2008

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SOURCE: facebook kicks me out when i click on any link

help

Posted on Feb 16, 2009

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SOURCE: when I enter my email address and password it

when I enter my email address and password it comes up saying it's wrong, I click on forgot password and nothing is sent to my email address, I've also tried reset password I have friends on facebook and do not want a new account

Posted on Jun 07, 2009

bahratt
  • 561 Answers

SOURCE: Im having trouble logging into facebook.

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account. You can change your login email address at any time in the Settings ta... You can change your login email address at any time in the Settings tab of the Account page. Please note that you can log in with any email address you have added to your account. However, if you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

If you forgot your password or would like it reset, click here to reset your password.

If you’re still unable to log in or change your login email address, click here.

If you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

Posted on Jan 15, 2010

  • 1 Answer

SOURCE: Facebook wont respond to my request for help...been a week

report_abuse.gifI HAVE FOUND A SOLUTION!!! (Please pass this on) I was unable to log into my FB account for @ 6 months. My password was changed and when I clicked on the link to fix it I would never receive the email to reset the password... countless emails to facebook Support, with no reply.. I found out that Facebook is a member of TRUSTe Simply go to their website and fill out a claim against facebook, (read the faq at TRUSTe first) You have to clearly state in your complaint why FB is violating your online privacy. TRUSTe will give FB 10 days to reply and fix your problem. (I had an ACTUAL person from FB contact me and fix my problem within 7 days!!!!! A MIRACLE!! LOL PLEASE PLEASE PASS THIS INFO ON!! I know there are 100's of us out here in the same boat, It is frustrating and heartbreaking to lose all access to your friends and private info!

Posted on Feb 19, 2010

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Help me recover my Facebook account. Got a new phone and it keeps wanting me to open another account. I just want my account that I use all the time. Please help me.




How do I recover my hacked Facebook account?
Facebook account hacks are unfortunately common. I'll look at the process Facebook takes you through to recovery a hacked Facebook account.
//
My Facebook account has been hacked! How do I get it back?
Unfortunately with the popularity of Facebook comes the popularity and frequency of Facebook accounts getting hacked or stolen.
I need to be clear from the start: I can't guarantee you'll get it back. Much depends on whether or not you set up recovery options before you lost it, and whether or not you kept those options up-to-date.
Let's walk through the process.

Recovery
Underneath the password field of the Facebook login is a link:
Facebook Can't Login Link
It may say "Can't log in", "Forgot your password?" or something similar. Click that.
You may then be asked to "Find Your Account":
Facebook Find Your Account
The best thing to enter here is the email address that you normally use to log in. If, for some reason, that doesn't locate your account, the hacker may have deleted the account or changed the email addresses associated with it. Try entering the phone number you previously associated with the account, or your full name as you previously entered into your Facebook profile.
Assuming you can identify your account successfully, you'll then be asked why you can't login:
Facebook Asking Why
Since we're talking about hacked accounts, select that and click on Continue.
The first option presented is simply a password reset link:
Facebook Reset Password Option
As you can see, that's the only option I have available with this account at this time. So I'll click Continue. (If you have additional email accounts associated with your Facebook account, the password reset link will be sent to all of them. If you have a mobile number associated with your account you may be given the option to use a text message instead. In both of these cases the additional account or mobile number must be set up before you need it, while you have access to your account.)
Facebook then presents this page:
Facebook Enter Code Page
and also sends a message to the listed email address:
Facebook Reset Password Code
After entering the code Facebook presents the option to select a new password:
Facebook New Password Entry Form
Enter the new password twice and click Continue.
You now have control of your account once again.
Secure
Since your account was hacked, Facebook will now take you through some extra steps to secure the account from future threats.
Facebook Secure Your Account
Do not skip this step! This will look at the common changes hackers make, help you recover, and help you prevent this from happening again.
First, Facebook will verify the email address(es) associated with your account:
Facebook Validating Email addresses
Make sure to check the email address(es) that are correct and to which you have access. Leave the others unchecked, and click Continue.
Facebook then reviews your email account password status:
Facebook Email Password
This is not your Facebook password. This message is asking if you are certain that you are the only person who knows the password to your email account. Anyone who can access your email by virtue of knowing your email account password can, in turn, access your Facebook account.
Once you are certain that your email account is secure, check the box and click Continue. If you are not certain, open another browser window and go change the password to your email account, and take whatever other steps are necessary to secure it first.
Facebook makes a couple of additional recommendations:
Facebook More Security
Login approvals use techniques such as SMS messages and automated voice to give you a confirmation code prior to letting you log in. You can bypass this on computers into which you log in frequently. A potential hacker would be unable to log in because they would not have the phone associated with your number.
A verified mobile number is a way to reset your password and recover the account should you lose access to your email account.
And finally Facebook suggests you review your recent activity to undo anything that the hacker might have done while having control of your account:
Facebook Activity Review Suggestion
Naturally I recommend you take a few minutes and do this now as well.
But what if...
The scenario above represents the best case scenario: you still have access to the email account associated with your Facebook account.
But what if you don't?
The sad truth is you may never get your Facebook account back.
If you no longer have access to the email account associated with your Facebook account
and you never set up additional email accounts associated with your Facebook account
and you never set up a mobile phone associated with your Facebook account
and you never set up Facebook's "Trusted Contacts" to help should your account be lost
AND your account is hacked or you lose your password...
THEN you cannot prove to Facebook that you have any right to access that account.
Facebook will not give it back to you, simply because they have no way to know that you're not just another hacker trying to steal the account.
As you proceed through the recovery process, make sure to read all instructions that Facebook gives you completely. On several of the items there's a "I don't have access to this any more" link that may take you to additional options that perhaps you can use. If you can't, however, you may be out of luck.

Feb 03, 2015 | Facebook Computers & Internet

1 Answer

I had my computer worked on and now I can't get into my initial account so I created a new one. Big mistake. Lost all my friends and all my games. What can I do to get it back?


I think you have to send a message to Facebook trying to reclaim your original account. You need to try to log onto it, and/or have it send a new password link to your original EMAIL address, the one you used to make the account. You should receive an email from them after that and use the link to update/change your password and repossess your account.

Nov 04, 2014 | Facebook Social Network

5 Answers

How can i make a new email address for my facebook account to reset my password


Your @facebook.com email is an optional email address for your Facebook account, and is based on your username. Email messages that are sent to your @facebook.com email address will be forwarded to the primary email on your Facebook account. Learn how to update your primary email.
Keep in mind that if you send a reply to these forwarded messages, it will come from your primary email address, even though the original message was sent to your Facebook email.
To enable or disable your Facebook email address:
  1. Click 851557_364200877036449_574807949_n.gif at the top right of any Facebook page and choose Settings
  2. Click the Email section
  3. Check or uncheck the box next to Use your Facebook email

Jul 14, 2014 | Facebook Social Network

1 Answer

Its jamileigh26@yahoo for facebook not jamileigh26@gmail thats my email how dp i switch it so i can log onto facebook with jamileigh26@yahoo.com


Just log out of facebook and then log back by typing out the new email address you want to use and it's password.

Jul 12, 2012 | HP Computers & Internet

1 Answer

I can not play poker .... login failed (#0001) ....how do I fix this please...???


If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form. Examples of login issues include:
  • Inability to log in due to password problems
  • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
  • Inability to log in due to forgetting one's login email address or password
  • Other technical difficulties accessing Facebook

Feb 05, 2011 | Facebook Social Network

2 Answers

I' ve been trying to login into my facebook account for a week and still no luck. I think my account has been hacked or maybe evn a virus or something that was sent to me by another friend. I have to...


From Facebook:

If the login email address that you normally use to log in to your Facebook account is still associated with your account:

https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If the login email address listed on your Facebook account has been removed by the another person (i.e., someone has replaced your login email address with one that you do not control):

http://www.facebook.com/help/?page=1024#!/help/contact.php?show_form=hack_login_changed

There are two indications that your login email address has been removed by another person:
  1. Your profile is still visible on the site when you search for it and there is a different login email address listed under Contact Info.
  2. You received an error message when logging in with the correct login email reading: "The email entered does not belong to any account." (You will also receive this error message if you have made a spelling error. Please be sure to check the spelling of your login.)
To solve this issue on your own, please look for an email at your login email address with the subject "Facebook Contact Email Change Notification" and follow the instructions to cancel the email change.

Aug 27, 2010 | Facebook Social Network

1 Answer

My friend used my phone to log into her facebook account..now when i try to log in wit my email address and password it takes me bck to the log in page shown her email address and askn for her password.


try clicking on the the emial address bar to change it to yours or try logging in with her own and it will give you an error message and log in as a different user

Aug 07, 2010 | Facebook Social Network

1 Answer

Look man my most favorite facebook acccount has ben hacked!


there is a forgot my password option in the log in screen.click on the tab give ur email address and click on reset my password option your new password will be sent to your email address

Mar 27, 2010 | Facebook Social Network

1 Answer

I have never been able to log on Facebook


Hi there.

There are a couple of ways to solve this problem.

Solution 1

1. Make a NEW Email Account, using GMAIL (Googles Mail).
2. Go back to FaceBook and make a NEW Account using the newly created GMAIL Account.

Solution 2

Using the following email address, contact FACEBOOK and ask them to forward your problem onto the appropriate department:

domain@facebook.com

Make sure you are polite, state you have no other way of contacting or communicating with FaceBook (and you have tried already to do so). Could they please forward your message on to the appropriate Support area, so that the Password Reset issue can be resolved.

I hope this information is useful. Please rate. Regards,

Feb 16, 2010 | Facebook Social Network

3 Answers

Cant get onto my facebook account because my partner used my email address on his


you can try forgot password on facebook and give your email.you can get into your facebook from the mail by clicking the link which will be sent to your mail.thank you

Dec 10, 2008 | Facebook Social Network

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