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Want to copy a document but coming out blank???

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  • 149 Answers

Check the obvious, first: inspect the glass of the copier's scanner for anything that could prevent the scanner from getting a clear image of the document that you wish to scan, & MAKE SURE THAT THE DOCUMENT'S PRINTED SIDE IS FACING THE SCANNER. Furthermore, make certain that the toner/ink cartridge(s) have been properly installed with the packaging tape & any plastic interrupter pieces removed. It could be out of ink or have a dirty/clogged printhead--which would require choosing a printhead cleaning option from the printer's maintenance menu.

Posted on Dec 03, 2014

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Posted on Jan 02, 2017

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SOURCE: copies come out blank

Scanner lock is on. Should have heard a noise or popped an L code but I have seen this happen as well.

Posted on Apr 10, 2009

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SOURCE: blank copy

check to see if the charge corona is still in place, it is above the drum unit,

Posted on Jun 06, 2009

  • 1 Answer

SOURCE: light bar does not move. copies come out blank

Have you verified that the scanner is not in the locked position? There is a unlock switch located underneath the paper exit. First power the printer down lock and then unlock this switch then repower the printer and try your scan again.

Posted on Sep 01, 2009

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HP5610 - HORIZONTAL STREAKS ON COPY & SCAN


Yep, only when you use the document feeder? If so, lift the document feeder lid, get a clean lint-free cloth and some glass cleaner. Apply some of the cleaner to the cloth then, clean the small of the two glass areas. That is the only section that reads documents fed through the document feeder! Run a blank sheet of paper through the document feeder first before cleaning and make a copy. Take the copy and, if there is a line (or lines)on the copy, place it on the larger document glass face up.Follow the line to the smaller glass. The dot of debris will usually be there. If you don't see anything wrong, clean the glass anyway. Run another blank sheet through the document feeder. Check that copy. If the lines are gone...Viola! you have solved the problem. It it has not and you've cleaned it more than once, the debris is on the mirrors under the glass and a technician will need to come out, remove the glass and carefully clean the optics/mirrors.
Good Luck.

Aug 28, 2017 | HP Office Equipment & Supplies

1 Answer

What are the commands to initialize scanning lamp or unit or what unit or part is faulty due to which not copying instead giving blank paper.


Make sure the document you are trying to copy is face down on the glass. This and more should be explained in the owners manual.

Feb 27, 2016 | Office Equipment & Supplies

1 Answer

Replace toner and drum and when i make copies they come out blank


This comes from the manual for your device:
A blank sheet is ejected.
You placed the document facing the wrong way when using the copier.
The other party placed the document in their fax machine the wrong way. Check with the other party (KX-MB781 only).

Try putting a page in and seeing if it copies blank and then putting it in the other direction. Have you had the same issue with printing?

If everything comes out blank it is the fuser or heating element.

Oct 25, 2012 | Panasonic KX-MB781 Laser Fax, Copier,...

1 Answer

Can print from computer but page comes out blank when trying to copy a document placed on the glass


In order to copy a document correctly, the document must be facing down onto the glass (text or images facing down), and oriented so that the (typically) top-right corner matches with the triangle next to the glass. Close the lid, then press 'Resume' or one of the buttons labeled 'Start Copy'. This should allow the printer to correctly copy the document.
Thank you for using FixYa! If you require additional assistance, feel free to reply to this solution, and I'll be glad to help you further.

Mar 28, 2011 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

How do u load paper? front or back side up?


Hi, It dosen`t matter how you load paper, Copy paper are blank on both side, now if you are reusing paper with prints on one side then you do it by trial and error.
Now if you meant how to load document on top, then that`s a different story, most fax machines require that you put the document face down. I would suggest that you make a copy from a document face down and if it comes out ok, fine, if the copy comes out blank then you need to put the document face up instead.
Hope this helps.

Mar 13, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Blank copy


check to see if the charge corona is still in place, it is above the drum unit,

Jun 05, 2009 | Office Equipment & Supplies

1 Answer

AL-1531 blank copies at 100%


I believe the document feeder is just hesitating some, try pushing the original as soon as it starts trying to feed. It won't fix it, but you'll know where your trouble is.
good luck

Bob

Apr 22, 2009 | Sharp AL 1631 Copier

1 Answer

Copies come out blank


Scanner lock is on. Should have heard a noise or popped an L code but I have seen this happen as well.

Mar 23, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Print and copy comes out blank paper


mac,

please press menu then start black copy (blue button) then fortimes arrow-up (tel.index). machine will switch to maintenance mode and all buttons will flash. press 8 then zero then severaltimes start black copy until error A1
will appear on the lcd. repeat pressing menu nine times and write down the error codes. Plz post them here again.
To leave the mode press stop then 9 then 9.

Dec 06, 2007 | Brother MFC 420CN All-In-One InkJet...

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