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What is causing the blue ray player to freeze when playing a movie? Restart and will freeze in same place. Happened also with old blue ray player and we just thought it was wore out.

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  • Philips Master
  • 487 Answers

We discarded our Philips BluRay for this reason. It could play only about half the Netflix BluRay discs we tried on it. Ask Philips at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en

Posted on May 07, 2015

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: my sharp blue ray dvd

anyone having problem sharp aquos bluray reading disc just call 1-800-be-sharp to update your player you will need a computer and a usb 2.0 drive , so you can load update from computer to drive then pull drive from computer to the back of player load load it to player , they tell you all you need to know

Posted on Mar 11, 2009

  • 1 Answer

SOURCE: My Blue Ray DVD Player won't play new titles

you need to plug your blue ray into the internet and download the latest software for your player. i had a problem with terminator salvation downloaded the new version for my player and athough it took 20 mins to download via a lan cable from my player to my wireless hub it now works fine wooohooo i just hope its not a **** film, its just started

Posted on Dec 14, 2009

  • 1 Answer

SOURCE: I have the LG BD390.

I had the exact same problem with my BD390 and another LG home theater system, both with the current firmware updates. I noticed others have posted this issue on various sites as well. I called LG and the guy I spoke with seems to have been coached pretty well on the scenes where this problem is occuring since he could sight the exact scenes that were giving me the problem. He claimed the blu ray probably isn't exactly 1080i or 1080p and that the player is probably having problems processing the resolution so I should lower it to 720p. This didn't fix the problem and didn't help explain why my blu ray player which plays plenty of other high resolution movies only has a problem with this movie. I think a firmware update is needed to fix the issue but I'm not holding my breath that LG will be proactive in getting that out soon.

Posted on Oct 01, 2010

Testimonial: "I think your right about the LG person. And maybe they will do a firmware update. So far this is the only movie. DVD of Iron Man II was fine. "

  • 6 Answers

SOURCE: Why does my samsung Blue Ray DVD player load to

Hello,

Just need to verify if your trying to play a Bluray Disc or regular DVD?

If Bluray Disc:
All you need to do is to check on the FW version of you BD player. Go to Set-up > System > System Information. SW will be the FW version info. Please be informed that the latest FW version is v2.12. If it will not resolved the concern, try to verify if its happening to all of your Bluray Disc.

Sincerely yours,
Genius 101

Posted on Oct 23, 2010

shajanrs
  • 890 Answers

SOURCE: My Sony Blu ray player

I suggest that you install the latest firmware update to resolve the issue. Please click the following link to download the latest firmware update.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
It is recommended to use CD -R disc to create the firmware update disc.

I hope you're clear with downloading the update from support page.

Once you download and save the file in the folder in the computer, you can double click the file to extract.

You will be prompted to save the UPDATE_BDPS300_VER0550.ISO file in a folder.

Most of the customers will be making mistake here after...

We need to use a burning software which is capable to burning discs from ISO images. ISO image is nothing but a RAW format of burned image.

I will give you the instructions to burn using Nero.. Steps will be almost same in all ISO capable software.

Open installed nero software from computer. You may locate it under Start Menu programs. Go to File Menu (Some times you will get a wizard where you can select the Image Burning option or burn ISO option)

Navigate the extracted .ISO file we saved in the computer.

follow the onscreen instructions.

Insert the disc when ever Nero asked to insert

Hope this helps. If you need any assistance. Please get back to me. I will be more than happy to assist you. Thanks for understanding.

Posted on Feb 06, 2011

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I have the LG BD390. I have had this blue ray for sometime and never had a problem with playing blue ray movies. I just bought the new Iron Man II blue ray movie. The movie stops playing at the same...


I had the exact same problem with my BD390 and another LG home theater system, both with the current firmware updates. I noticed others have posted this issue on various sites as well. I called LG and the guy I spoke with seems to have been coached pretty well on the scenes where this problem is occuring since he could sight the exact scenes that were giving me the problem. He claimed the blu ray probably isn't exactly 1080i or 1080p and that the player is probably having problems processing the resolution so I should lower it to 720p. This didn't fix the problem and didn't help explain why my blu ray player which plays plenty of other high resolution movies only has a problem with this movie. I think a firmware update is needed to fix the issue but I'm not holding my breath that LG will be proactive in getting that out soon.

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