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How do I know if my purchase is charging? Keeps showing a black screen after a few moments of the green tube thingie

The adapter doesn't seem to be fitting very well. It was very hard to get it into the usb port

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I figure that you've got the correct adapter for your device...
and that you not have plugged it the correct way. The device I've got has a micro USB cable, and it is hard to tell which way is "UP".
Mine has a white dot on the "top" (same side as the screen).
IF you look closely, you will find that the cable has a "wide" side and a "not-so-wide" side, make sure the cable goes in the right way.
IF there seems to be a very loose fit, then maybe you've got the wrong cable (mine gets mixed up with my phone's cable).
When the cable is in, correctly, my device turns on and starts charging...
Hope this helps you.
Topbarhive

Posted on Dec 03, 2014

Testimonial: "there is no white dot at the top of the adapter. There are not different sizes in the the cable and the part that goes into the computer is very tight so much that I am not sure it is even in all the way"

  • topbarhive Dec 04, 2014

    Ohhh, The USB cables have a bar and a space "inside" the metal thingy, are you sure you have it right side up into the computer?

  • topbarhive Dec 04, 2014

    Try to flip it over and replug it back in.

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The screen just goes black. When I try to restart, it does it again. It only works after I charge it to 100%.


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Seems you have a bad charging cable. You might purchase a replacement new one from B&N directly but that costs a arm and a leg. Do some research on Amazon and Yahoo shopping. Compare prices and you might just be able to score two or more for the cost B&N wanted for just one. As these things tend to get worn out over time it never hurts to have a spare or two. This happened on my old Nook Color. After digging around a while on Amazon managed to get two for just under $10 and free shipping. The shipping should be free as you can easily put two in standard large envelope.

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Why wont my nookhd wont charge


If it\'s only two months old it may have a defective charging cable or adapter. If it\'s a new purchase and you can return it. To check to see if it might be the adapter and not the charging cable you have a few cheap ways to test this out.



General charging recommendations.



If you get power leave it on charge at least 3+ hours. This is the minimum time required if the battery is totally drained. If the Nook turns itself on during this process manually turn it off. The battery charges faster and more deeply if it\'s truely powered down. Charging more than 3 hours won\'t hurt it. In fact some manufacturers claim leaving thier products on charge for an additional hour after the charging light glows green is good as it leaves a slightly deeper charge on the battery. Also I believe leaving it alone for that hour allows it to cool the battery. Most manufacturers also recommend tottaly draining the battery at least once a month and then fully recharging it 1+ hours after charging light is green. They claim this helps the battery maintain a healthy charge and extends the battery life. Simply disconnect any charging cables, turn the unit on and just let it set. Don\'t touch it peroid just leave it alone until it turns off because the battery is totally drained. Then just plug it in and leave it. Only if the unit automatically turns itself on do you manually turn it back off.



Well that\'s about in in keeping the battery life and charge at its maximum.



If your AC power adapter has gone south there are only three ways to get around this. 1. Purchase a generic AC to USB adapter. 2. Purchase a genetic DC to USB adapter. Most of these can be cheaply purchased at most drug stores ect.. these days. You can even get DC to USB ones at dollar stores such as Dollar Tree. Good way to maintain your battery if your AC one goes south or you lose house current.



One other way to charge your battery is to plug the USB cable into your computer. Some manufacturers don\'t recommend this as this more often than not doesn\'t fully tank up your battery.



You can also get replacement charging cables at the same place you got the adapters. Places such as Walgreens, or CVS often have these at around five dollars a pop.

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you can sometimes find them on ebay...

hope hlps...let me know

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