Question about HP Officejet 6500 WIRELESS ALL-IN-ONE E709N Power Supply Adapter Cord

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HP6500 E709n: Black will not print. I even renewed the printhead 4 wks ago but now failed again.

1. I have tried running the cartridge cleaner. No luck 2. I have tried running the extra deep cartridge cleaner. No luck 3. I hv checked that the breather slots are not obstructed on each cartridge. All OK. 4. I have tried taking out the printhead and cleaning all the contacts. No luck 5. I have switched OFF and ON again. No luck. 6. Reset: I have tried the recommended unplug while it is ON, waited a minute and plugged main back into the wall and the power plug back into back of printer. No luck. 7. Even tried my old printhead which I had very thoroughly rinsed and dried. No luck.

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No real need for a cleaner anyhow. If you want to activate the heads you need Very Hot Water Only. Only hot water (too hot for touching with the bare hand) should be run over the print head. Run for several minutes to help the heads create the bubble effect (same as when electrically charged) and they self clean. Only the proper INK made for that cartridge will work, thus not every ink is suitable as an all-in-one solution. Any film (oil from your hands) left on the contacts (both on the shell and the printer contacts) will create a barrier. Contacts need to be cleaned with alcohol so all metal connections are true and correct. Some cartridges also have a CHIP the opens when the cartridge is removed from the printer. This chip is put there by the manufacturer to [prevent refilling their carts as they want people to pay fro new ones every time. Last: If the Printer circuit board has a short, it won't read the necessary data from the print head, thus it won't print at all.

Posted on Dec 02, 2014

Testimonial: "After having wasted 2 multi-packs of catridges (£40 each) and the money on a new printhead (£40) i have given up, dumped the HP printer and bought different model for less than all my recent costs in trying to salvage the old one.Tks anyway yr help."

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  • Andrew Geddes
    Andrew Geddes Dec 02, 2014

    Firstly I don’t know how the title about the power cord got in there. Problem is NO BLACK. Must be half a million hits on the websites for this printer, complaining that the BLACK has stopped. I have been using the special wipes that come with a new printhead so that is not what caused the problem. All was working fine for several yrs but then in Oct this year the black stopped printing (colours were all OK). I tried all the usual tricks but nothing fixed it so bought a new printhead. It was working fine for about 4 weeks with the new printhead but now yet again I have no BLACK (but colours are OK). I have been using HP original cartridges. I tried hot water on the old printhead before buying a new one but the water was out of the hot tap, not scalding hot like from a kettle. Maybe that is where I went wrong. I had noted on the internet the suggestion of the hot water rinse but you are the first to say it has to be so hot you cannot touch it. I will give it another go but with hotter water this time. Meanwhile Surely the new printhead should be under warranty if only 4 wks old. There is a lot of ink-gunge at the right hand end of the carriage in the parking spot when the cartridges are idle. Difficult to clean. Could that be causing the problem? Kind regards Andrew

  • Andrew Geddes
    Andrew Geddes Dec 02, 2014

    OK, I rinsed and then soaked the old printhead in really hot water. carefully dried it without touching the sensitive heads. re-installed but still does not work. Surely the acid test is to to a COPY in BLACK. when copying a perfectly good doc all i get is totally blank sheets coming out of the printer. Having aligned the printheads so many times i have now exhausted the rest of my cartridge multi-pack. In the UK these cost about GBP42 (USD 65) so at this rate i might as well bin this printer unless you have another suggestion.

  • Dayton Computer
    Dayton Computer Dec 04, 2014

    If after all efforts are made to get the cartridge to operate; the only other problem left is the communication link between the cartridge and the printer circuit board or a short circuit on the printer board from an electrical disturbance of some kind.

  • Dayton Computer
    Dayton Computer Dec 09, 2014

    Many times it is Cheaper to get a new printer than try and fix a problem with an older unit. The cost of repair can exceed the cost of a replacement. Then purchase low cost cartridges from places online (discount) and save lots of money.



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Hp officejet 6500 e709n print quality poor even after replacing print head

For severe print quality/missing color issues there could be an air bubble/air gaps in the printer ink lines or a portion of the PRINTHEAD is dry, so you should first perform a Clean PrintHead procedure from your printer control panel.
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If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and soak in hot water for 5 minutes...thoroughly dry printhead prior to re-installing. Retest.
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It's possible that your new ink cartridges are actually dried out. I know, they're new but I had 3 out of 4 shipped from a major supplier once and even though it all looked good 3 cartridges were actually a little dried out. Sometimes all it takes is a couple drops of water to get it going again.

I that doesn't work ty this:
More than likely your running out of ink. Check the ink levels first.
If you have Windows 7 you can check this by clicking on the "Start" button at the bottom of the screen, click on the "HP" folder and click on "HP Solutions Center". A graft will come up showing you the printer cartridges levels. Click on the small graft chart at the top right of the screen and the graft will enlage and show you exactly the staus of the ink levels. Click "Print" at the bottom of the screen and it'll run a print test. All 4 cartridges need to be above the "Low" level. It only takes one of them to mess up the print.

If you've got plenty of ink try cleaning the printer head by:
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I can't print with the black ink. I performed a print head cleaning, and then I printed the nozzle check pattern. I noticed that the Cyan, Magenta, and Yellow shows up. However, the black checkered...

Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.

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Magenta and cyan will not print on my hp officejet pro L7590 -- it started with a paper jam that was corrected - ever since then only the yellow and black will print on the paper -- printheads are good and...

Same thing happened to my printer hp L7590. Printed diagnostic, only black and yellow printed; diagnostic for printhead health Ky=good, MC= good. Only Hp products ever used. Uplugged, & discharged static, cleaned copper parts of printhead. Still no fix. On visual examination of floor of printhead compartment rectangular pad ( approx 1/4" by 1/2") is missing. I can only guess that during the paper jam, somehow the pad got caught up and went awol. Not sure what to do now.

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My KodakEasy Share 5300 will not print in black.

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Kodak Easyshare 5300 printer will not print black

Print a self test diagnostic page to check the status of the black ink and print heads.

To print the self-test diagnostic page

Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds.

For models that support networks: Press (Configuration Page button).

If these are all showing OK then clean the printheads

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If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged and you might need to clean the printheads.

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The cleaning process takes up to 3.5 minutes. Some noise might be generated in the process.
Control panel: Press and hold (Power button), press (Cancel button) two times, press (Resume button) one time, and release (Power button).

If this fails then replace the black cartridge and run a clean cycle again and then a self test diagnostic then try printing again.

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Cannot print Black on anything...

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If the problem occured just a while ago, you should consider that NOT PRINTING a long time (30 days) with a printer can lead to ink drying out in the printhead, clogging the nozzles. OK, now it comes: If you have some tehnical skills, you can remove the cartridge and desassembly the printhead (where the cartridge are in) and do the following:

Put a paper-tissue on a small plate (like a coffee-cup plate), then put some boiling water on it, just 2~3mm of water over the tissue.
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Put the cartridges back on the printhead (without installing it in the printer), rap it in an other clean tissue, than shake it strongy as if you want to force ink to get out trough the nozzles. Then clean gentle the nozzle part of the printhead on some sheets of tissue.
Get the cartridges again out of the printhead, install it in the printer, then install the cartridges again and run a few cleaning processes from the printers maintenance software.

It should work. If you dont have the tehnicall skills needed, Canon gotcha, or you can visit a local specialist to make all this for you, they usualy have better equipmens, as ultrasonic cleaners and special solvents that makes all this easyer.

Rate the solution if it helped you!


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