Question about Acer Aspire One PC Notebook

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Tried to do a system recovery on my acer one and got a failed code of oxf0000006

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  • 44 Answers

Miriam, was it the "eRecovery" you were trying to do? Also, is it an XP system or have you upgraded? The HDD is only one of three causes for this error, RAM and missing ntdl are the other two.

Posted on Dec 03, 2014

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Replace your hdd.

Posted on Dec 02, 2014

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1 Answer

How to delete all my files and restore my acer 5336 aspire


Restoring from the Acer Aspire System Recovery partition is easy Most Aspires will have a second partition that can be used to restore if you do not have CD It is recommended that you make those CD when you first buy the laptop If you don t you run the risk of not being able to install Windows again if that second partition fails Restoring From The Acer Aspire System Recovery Partition Keep in mind that running the recovery will restore the computer to the way it was when you first brought it home Anything you added will be lost so make sure you have program disks passwords favorite websites photos, documents and anything else you need backed up before proceeding with the recovery of your Acer Aspire.Hard Disk Recovery should be enabled by default If it is not you may need to go into your system s BIOS by hitting F2 at boot and enable it under the Advanced tab Once Hard Disk Recovery is enabled, restart the system and hit ALT F10 This will begin restoring from the Aspire system recovery partition. You will be prompted to type six zeros as a security step Type 000000 to proceed You will then see a screen to select your Operating System. Do this and hit enter and the recovery process will begin You Cannot Use The Acer Aspire System Recovery Partition The process for restoring from the Acer Aspire System Recovery partition is similar with all major brand names The most important thing to remember is to always have backups of your data and take a few minutes to burn recovery DVDs using Acer s built in utility. Creating these backup DVD is vital If the hard drive fails you will not be able to perform a recovery from the Acer Aspire system recovery partition Create the media and store it in a safe place along with the rest of your software and computer documentation

Nov 04, 2011 | Acer Aspire AS5336-2524 Laptop

1 Answer

Tried to do a factory reset now cannot get notebook to work.


Hi edgar murang...
Try this solution to your problem.

How to reinstall the Operating system on your computer

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
Please take time to rate me

Sep 21, 2011 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

How do i restore my acer aspire 5715z to its factory settings without a cd


  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form.

Mar 02, 2011 | Acer Computers & Internet

1 Answer

My Acer Aspire Still does not work after I have tried to reformat it using the USB info downloaded from your site. What further can I do . It powers on but black screen


From the Acer support site. http://acer.custhelp.com/app/answers/detail/a_id/2631
If this does not help and you still cannot reload the OS, you will need professional help.
How do I reinstall the Operating System on my computer? Select models have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: Ensure that all important data is backed up as reloading your computer will return it to the factory default specifications, resulting in the loss of all user data.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media.
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form. If your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Feb 02, 2011 | Acer Aspire 7110-2069 Notebook

1 Answer

In two years my computer is been on the repair shop four times and everytime they install a new hard drive when I ask what is the problem they don't know why it keep failing. This time is doing the se...


To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media.
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form. If your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Jan 07, 2011 | Acer Aspire 5315 Notebook

1 Answer

Acer Aspire One 521 does not boot. When holding down power button - battery charging light goes out and when I hold ear near power connector, I hear clicking noise every 2 seconds. Have tried taking...


To start the system recovery:

  1. Restart the netbook.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. In order to recover the system using Acer Recovery Media, an external optical disc drive is required.
  1. Restart the netbook.
  2. When the Acer logo appears on the screen, press the F2 key repeatedly.
  3. Press the Left Arrow key until you've selected Boot.
  4. Ensure that the external optical drive is plugged into a USB port.
  5. Refer to on screen instructions to set the first device to USB CDROM.
  6. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  7. Close the CD-ROM tray.
  8. Press the F10 key and then the Enter key to save the changes and restart the netbook.
  9. The computer will boot from the Acer Recovery Media
  10. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD. Note: If there are multiple Recovery CDs, please insert the first Recovery CD.
  11. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.
Note: If you do not have a set of Acer Recovery Media you may purchase recovery media online. If your computer is unable to run the Acer Recovery process, or errors occur during recovery please contact Acer Support.

Dec 12, 2010 | Acer Aspire One PC Notebook

1 Answer

Acer TravelMate 8200 recovery and system disks


Your hard drive has a hidden partition that contains the original factory OS and program stored for rescue and recovery.
1 Boot to Windows.
2 Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
click Next.
5 In the Recovery settings window, select Reinstall applications/drivers and
click Next.
6 Select the desired driver/application and follow the instructions on screen
to re-install.

Dec 12, 2009 | Acer TravelMate 8200 Notebook

2 Answers

Restore failed - reason 0xa000000e


Did you install a new hard drive in the Acer? They have had problems when trying to restore windows onto a new drive or trying to use system restore on the existing drive. The same error message comes up.

It seems that when the pqservice partition is not on the drive, the recovery DVD won't work if the drive contains any partition (Restore Failed - reason 0xa000000e) is all you will see.

However, try deleting everything on the drive (leaving only unpartitioned space) before putting in the recovery DVD. The eRecovery tool first says that it is repartitioning the drive and then starts the install successfully.
I hope this helps.

Jun 02, 2009 | Acer Aspire 5100 Notebook

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