Question about LeapFrog LeapPad Ultra eBook: DisneyPixar Cars 2
Resetting your leappad ultra isa breeze. First thing you need to do is to download and install Leapfrog connect. If it doesn`t download, there`s an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn`t maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased. Hope it helps
Posted on Dec 03, 2014
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Posted on Jan 02, 2017
Tips for a great answer:
If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra or LeapPad Platinum, you may retrieve the code with these steps:
1. Using a computer or other device connected to the internet, go to www.leapfrog.com
2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page.
3. Sign in with the email address used to set up the LeapPad.
4. You'll land on the "My Account" page.
5. Click "Account Information". Directly beneath the orange "Edit" button you will see the Parent Lock code information for any LeapPad3 or LeapPad Ultra set up using this account.
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