Question about Kenmore Elite 45986 Front Load Washer

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Keep getting ph code--per manual it says low water pressure--I recentlt moved and the home has no hot water outlet so I capped inlet on washer--still getting that code--any ideas?

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Sears has online expert service. Go to the link below and they might be able to answer. You'll need your model number which you can get off of plates mounted in various locations on washer.

Repair Maintenance Questions Answers

Posted on Dec 02, 2014

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Posted on Jan 02, 2017

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1 Answer

Why 4E error code keep appearing on my Samsung washing machine


The 4E error indicates that the washer hasn't detected enough water coming into the unit. The problem could be in your incoming water line (low water pressure), the washer hoses, the inlet valves, or the sensors that detect the length of time to reach a specific amount of water in the washer. It can even be caused by having the outlet hose positioned too low in the discharge pipe or sink.

First check the obvious possibilities: make sure that the shut-off valves have been opened. If you hear water running into the washer and then into the discharge plumbing after a few minutes, raise the end of the discharge hose to a level above the washer fill level.

Shut-off the incoming water and remove the washer fill hoses. Place a bucket under the hoses and open the shut-off valves. Check that you have good water pressure; the washer is looking for the tub to fill in about 8 minutes. Then turn off the water. Clean the filters in the hose at the shut-off valves and the ones inside the washer at the inlet valve. You may want to replace the washer fill hoses; some anti-flood hoses will constrict if they detect a leak and limit the water pressure.

If the water flow at the hoses is good and isn't exiting the washer, then the problem is either the inlet valve or the water flow sensor. Does any water reach the tub? If it doesn't, check the inlet valve and make sure that it is getting the proper electrical signal from the control unit. If water is reaching the tub, then the problem in the flow sensing system. Some washers use an air tube that helps check the pressure in the system. If this tube is leaking or clogged, the sensor will give incorrect messages. Other systems have a small switch that moves as the water passes through the inlet valve. This can fail.

There can be other problems that give the same symptoms. If you post the model number of your washer, I may be able to point you to the correct diagnostic steps.

Cindy Wells

Nov 04, 2015 | Samsung Washing Machines

1 Answer

Can I hook the wash and rinse to cold water hose?


Not sure what you are asking. If you want to wash and rinse you clothes in cold water only, there should be a water temp selection switch to allow you to do that. If you are asking if you can hook cold water hose to both ports on the washer back the answer is yes but it is easier to just cap off the hot side of the water valve on the back of the machine. Most machine water inlet valves are a 3/4 thread garden hose connection. Go to a hardware store or a Lowes/ Homedepot and ask for a screw on cap. They come in both plastic and brass. If you do cap the hot side of the inlet valve, make sure your washer has a cold only setting for wash and rinse and keep it set there. If it gets moved to hot nothing will fill or run.

Apr 15, 2015 | Washing Machines

2 Answers

Why is my washer saying low water pressure. How can I fix that without have someone come out to repair it


It depends on the cause of the water pressure issue. I'd first check your incoming water to the washer. Turn off the inlet shut-off valves and disconnect the hoses. Check the hose filters and the inlet valve filters. Remove any debris. Next put a large bucket under the shut-off valves and open them fully for a minute. Check how much water flows into the bucket. If very little water was in your bucket, you'll need to check where the restriction is in your water lines. (The water pressure needs to be sufficient to fill the washer in about 8 minutes. Depending on your home, you may need a professional to check the water at your water connection to the city or at your well pump.) Empty the bucket. Replace your inlet hoses at the valve side and repeat the test. If you are getting low water flow with the hoses in place, replace the hoses. Some hoses have a "anti-flood" feature which restricts the hose if there is a problem. (I've seen the hot water flow rate to the washer significantly decrease due to the hose blocking the flow. The cold water hose was replaced at the same time to avoid it failing in a short time.)

Next check that the drain hose isn't below the level of the water in the washer. This can cause siphoning and empties the washer as fast as it fills.

If the water pressure is still low after testing these items, the problem could be the inlet valves on the washer or the air pressure at sensor that detects the water flow. On some washers, you may be able to remove the debris in the air tube. However, if there is a pinhole, that part will need to be replaced.

I hope this helps.

Cindy Wells

Oct 05, 2014 | Samsung WF328AA Front Load Washer

1 Answer

Getting f20 error code, how to check flow meter operation


Check for stuck socks or something just under the door seal at the bottom of the drum. Check filter for blockage and all outlet pipes. Check the pressure switch hose for any holes as it may have rubbed on the drum and created a small hole in it. Make sure flow meter is level and not at any angle.

Dec 22, 2012 | Whirlpool duet Washing Machines

1 Answer

My washer is flashing LF


LF error code indicates that there is a water supply problem.

Are both the hot and cold water faucets turned on? Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.

NOTE: Both hot and cold water must be connected to the washer and turned on. The washer will not properly operate with only one incoming source of water.

Are the water inlet hoses kinked? Straighten the water inlet hoses.

Are the water inlet valve screens on the washer clogged? Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks. See the Installation Instructions for details.

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Is the water pressure less than 10 psi? If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.

Is the drain hose extending more than 8" (20.3 cm) into the drainpipe? The drain hose may be too far inside the drainpipe (standpipe) or laundry tub. Drained water can siphon back into the washer if the drain hose extends too far. Make sure the drain hose does not extend more than 8" (20.3 cm) into the drainpipe or laundry tub. Using the U-shaped drain hose form as described in the Installation Instructions will provide the appropriate length of drain hose in the drainpipe or laundry tub.

Check it and keep us updated. remeber to rating this free answer and leave some testimonila comment.

Oct 06, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

I JUST MOVED THE WASHER FROM MY MOTHERS HOME TO MINE, THIS IS THE FIRST LOAD IVE WASHED AND IT STOPPED WITH THE ERROR CODE F-20


  • F-20 means no water or insufficient water supply, or at least this is what the washer "thinks."
  1. Make sure the water for hot and cold are both on and functioning properly without any kinks.
  2. Turn the water off and remove the hoses from the back of the washer and check the screens on the inlets on the back of the washer. Over time they can become crusted from mineral deposits etc.
  3. To much detergent can prevent the washer from detecting incoming water from "to many suds."
  4. Make sure the water pressure is sufficient. If the pressure is to low some washers just won't function right.
  5. Some hoses have flood preventing inlets that will close if the hose gets to much pressure through them shutting the washer down.
  6. After you fix what you think is wrong you need to unplug the washer for two minute so it can reset and then plug it back in.
  7. Sometimes after this code is fixed and reset and a new cycle is choose for the first time after being fixed the washer will drain out completely. This is normal.
  8. If non of these things fix the problem you could have issues with the control board, flow meter or water level pressure switch.
  • Hope this helps and thank you for using FixYa.

Regards, Tony

Jun 14, 2011 | Washing Machines

1 Answer

Hi, I'm assuming my line is frozen. It says H F, and no water is coming out. The laundry room doesn't have any heat going to it. I'm trying to warm up the room to see if I can get it going. Please...


This error code indicates a water supply problem.

Are both the hot and cold water faucets turned on?

Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.

NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.

Are the water inlet hoses kinked?

Straighten the water inlet hoses.

Are the water inlet valve screens on the washer clogged?

Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks. See the Installation Instructions for details; find them by entering your model number in the search tool below.

Is the water pressure less than 10 psi?

If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.

Are you using HE High Efficiency detergent?

Use only HE High Efficiency detergent. Using non-HE detergent, or more than the manufacturer's recommended amount of detergent, can cause excessive suds. The excess suds can prevent the washer from detecting the incoming water.

Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.


Jan 01, 2011 | Washing Machines

1 Answer

I just bought a kenmore elite oasis washer last night and I tried to do my first load and I keep getting a LF code.


LF Error code: LF stands for long fill and occurs when the water level does not change for a period of time after the valves are turned on.

All washers are designed to operate with a water supply pressure of 20-100 PSI. When the pressure drops below 20 PSI the washer can have the following problems:

* Slow Fill- low water pressure reduces the speed at which water flows into the machine.
o Verify the pressure at all other water sources in the house (i.e. sinks, showers, etc..). If you find other places where the pressure is low, the problem is not with the machine but with the water supply.
* Continuous Fill- The valve may not fully seat under 20 PSI which would allow for a constant flow even when the machine is not supposed to be filling.
o Contact the water company to verify the pressure being supplied to the house.
* dispenser- Needs a minimum amount of pressure to function. May dispense constantly, at the wrong time, or not at all.
o A plumber may need to be consulted if the pressure is found to be too low.

Things you can check :

* Are the Hot and Cold water faucets turned on
* Are the water hoses kinked
o Make sure all the hose are straight and able to flow water
* Are the screen inside the water valve plugged
o Inlet valve should be free of debris and rust.
o Turn off water and remove the inlet hoses from washer.
o Remove any accumulated film or particles.
o Assure rubber washers are in the end of each inlet hose.
o Reinstall hoses, turn on water and check for leaks.

Error codes can be caused by a Power Surge or other electrical anomaly,attempt to return the washer to operation by following the Hard Reset procedure below.

1. Unplug or turn the circuit breaker off for 30 seconds.
2. Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
3. Press the Pause/Cancel/Stop button twice to clear the display.
4. Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 23, 2010 | Washing Machines

1 Answer

The code is f 20


This error code indicates a water supply problem.

Are both the hot and cold water faucets turned on?
Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.

NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.

Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks.

If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.

Use only HE High Efficiency detergent. Using non-HE detergent, or more than the manufacturer's recommended amount of detergent, can cause excessive suds. The excess suds can prevent the washer from detecting the incoming water.
Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.

Apr 01, 2010 | Whirlpool GHW9100L Front Load Washer

1 Answer

I cannot get a very good hot water supply into my washer


If you have checked the valve filter and it is clean then a couple of possibilities, the valve itself could be not opening properly due to a sticking plunger or a seal or your hot water is at too low a pressure.
If you are satisfied that the pressure is o/k , then replace hot inlet valve..
You can actually get low pressure valve to cope with low pressure situations., also make sure the inlet hose is not kinked.
Plz rate this solution.
Thanks and merry xmas.

Dec 20, 2008 | Washing Machines

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