There is a small pipe at the bottom of the machine and I don't know where it belongs. When I add fabric softener it runs out through this pipe. I can't see where it fits
SOURCE: Kenmore Front Loading machine, does not drain the fabric softener
We had the exact same situation with the fabric softener not draining and here is how we fixed it. Turn the water off first, then remove the water lines that bring water into your washer. (They are near the top.) There is a screen in the end of the line, do not remove it, but take an old toothbrush and brush the gunk out and clean it as best you can. Do both the hot & cold sides. The screens keep any debris out of the washer, so after a while it collects and slows down the water intake time (has your washer been slow to fill also?) Screw back the lines, making sure to put the hot and cold back as they were originally, then test that they do not leak. Put your washer back in place and viola - problem solved! I hope this works for you, and good luck!
SOURCE: Fabric softener compartment problem.
I have this problem as well.. All washing machines manufactured nowadays are energy effficient, which means that they don't use as much water as the older models. This can result in a build-up of bacteria in the top part of the washing machine, which is clogging up the bit where the water comes through to flush the fabric conditioner into the drum. What I have to do every so often, is to take the top off the washing machine and clean out the layer of black slime that has built up, blocking the holes where the water goes into the washing machine. Another contributory factor is that the usual program used is a 40 degree wash, which is not hot enough to completely flush the machine through. Manufacturers recommend running a 90 degree wash once a month with just washing powder in iit, no clothes. Hope this is some help
SOURCE: fabric softener dispensing before wash begins
I was having the same problem. Repair man replaced VALVE AW
He told me it is from the sedement in your water. If you have a water softner, it may not be the problem, unless it is not working properly. Sounds strange, but problem is fixed.
SOURCE: Hard scratchy towels. Have used all wash cycles, and use fabric softener
have you tried just white vinegar as your rinse aid. Do a full cycle of your washing machine using white vinegar instead of detergent, to clean any residue from pipes, and then in the next wash try white vinegar as your rinse aid.
SOURCE: remove and replace fabric softener dispenser on kenmore model 20952992
I just did it. All you do is pull up on the blue part -- put the fingers of both hands under the rim and pull. It isn't screwed or bolted on. If there's a lot of gunk built up, it's all the harder to pull up. Be prepared for some yucky stuff. It would be nice if that whole section would come out, since you have to clean the area below with Q-tips.
Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
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