Question about Viking Designer DFSB483D

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I have a Viking refrigerator/freezer model DFSB483D. The door to the fridge will not close by itself and must be pushed shut each time (seal is tight when it is closed). Is there a spring or other p

I don't see any obvious broken or missing parts and would have noticed if something had obviously fallen off the unit. It's a built-in appliance so I'm a little hesitant to just start pulling the door off to see what might be wrong. Appreciate any guidance. Thanks.

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Serial number will help . First 6 digits tell date of production. Spring, spring arm, cobra hinge , door stop go from there. Other questions 800.488.9868 service and parts questions there

Posted on Jan 16, 2015

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A simple test for the problem is : Remove everything from the shelves on the DOOR and test the closure. more than likely you have something colliding with inside shelf

Posted on Dec 02, 2014

  • Anthony Walsh
    Anthony Walsh Dec 02, 2014

    Thanks for the response. I checked that and I don't believe that's the issue because if I open the door (all the way, 3/4 of the way, etc.) it simply stays open at the point to which I open it. It has absolutely no inclination to want to shut, unlike the freezer door which has to be held open manually or else it closes on its own. Seems like there has to be a spring somewhere that causes that tension that wants to pull the door back to the closed position. Thoughts?

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