Question about Wacom Intuos A4 Graphic Tablet

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My wacom pen stopped working after I downloaded new driver for a small tablet.

Uninstalled driver that stopped it working and returned new small tablet to Harvey Norman as it did not have a driver. I tried to re-install with the original disk which did not work. A friend downloaded the newest driver from Intuos, and I loaded it but it did not make a shred of difference. Dead as dodo. Uninstalled that. Tried the pen on an old laptop with same program (originally I installed it there). There is nothing wrong with my pen or tablet. I can use Photoshop Elements 7 with the mouse, ha ha. Not great for a graphic artist. Is this a Microsoft problem? Wacom Problem? Intuos Problem? Or some hidden agenda from an unknown. This is so infuriating as I need this tablet to finish a couple of kids books for Christmas. I am devastated and still in shock.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Pen is always drawing

Dear All,

I have experienced the same problems in the aforementioned cases about the pen randomly highlighting things on the desktop/making selections, as well as loss of double tapping feature for double clicking. For my situation, I am pleased to say that I've managed to resolve the problem it may or may not help but worth a try. The solution:
(1) go to control panel and open up the 'Pen Tablet' icon,
(2) under 'Tracking' select 'Pen Mode' and click on 'Details' tab,
(3) under 'Screen Area' select 'Monitor' (*IMPORTANT*)
(* other settings I have are: 'unchecked' force proportions, 'Tablet Area' set to 'full', number of monitors under 'Screen Area' set to 1)
Following the above steps should remedy the problem. It worked for me. I hope it proves useful to you as well.

Kindest regards,
Jon

Posted on Jul 29, 2008

  • 1 Answer

SOURCE: My Wacom Intuos3 tablet won't switch into pen mode

I had the same problem with my Intuos3 on Vista. Tech support suggested the following.

Do this.....Go to Start--->control panel---->system(in classic view)---->device manager--->click on "human interface devices"--->then click on "Wacom virtual HID driver" and right click on that and disable it. Your computer will ask you to restart and you will want to do that.

Everything works fine now.

Posted on Aug 14, 2008

  • 1 Answer

SOURCE: My Wacom Intuos3 tablet won't switch into pen mode

The winning answer came courtesy of Mr Benedikt Schmitt of Wacom Europe, who offered the following solution: from the Windows Device Manager, disable the “Wacom Virtual Hid Driver” device. (Go to Control Panel > System and Maintenance > Device Manager, find the driver, right-click it and choose “Disable”.) One reboot later (welcome to Windows-land, circa 2008?), everything works as desired. Pressure and tilt sensitivity inside Photoshop still work, and the pen functions just fine in the rest of the Windows desktop. The absolute mapping makes it an absolute pleasure to point quickly and precisely. It makes my laser mouse feel rather clumsy navigating a large 24′ screen!

Posted on Mar 22, 2009

  • 1 Answer

SOURCE: Wacom Intuos 3 problems

Hi Bengref
Just talked to WACOM USA about a similar (but not exactly the same) problem with my Intuos 3. One of their procedures was;

go to the ALL Programs directory,

go to the the WACOM TABLET directory

open the WACOM Tablet Properties window

click on the "About" button

while holding down the CTRL key, click on the "Diagnose" button

click on the "recalibrate" button

Another procedure

go to the All Programs Directory

go to the WACOM Tablet Directory

click on the :WACOM Table Preference File Utility"

Under "My Preferences" click on remove


Good Luck

BobS



Posted on May 28, 2010

  • 1 Answer

SOURCE: Wacom tablet stopped working, blue light on.

Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

I found a way just minutes ago to fix it however!

Go into 'start', 'all programs', then look for 'pen tablet'. Hopefully you should have this. If not then download the latest driver for your tablet from the wacom website and that should install it.

Next choose 'pen tablet preference file utilty'. Then under 'my preferences' choose to remove. Bingo! All was well in the world again.

This worked for me so hopefully it will for some of you guys too! Good luck!

Posted on Jul 11, 2010

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