Question about HP Office Equipment & Supplies
I followed the steps of HP Support, so continue problem ?
After removing the ink cartridge release the gray arm upward it well lose the print-head
clean and re install
Posted on Dec 02, 2014
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Posted on Jan 02, 2017
The belt that moves the carriage back and forth may be broken. Have a certified technician verify this and you may be able to have the belt replaced.
Posted on Jun 08, 2010
To clear jam , you can perform the link below
if still you get the message, remove the cartridges from printer.
clean them with a cotton swab and distilled water and perform the steps below and once it is done, insert the cartridges when asked by the printer.
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold Plus (#) and 6 while plugging in the power cord.
Posted on Jun 22, 2010
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