Question about Dyson DC25 All Floors Bagless Upright Vacuum
Hi Peter, it's Jack at Dyson.
It's normal to experience a certain amount of resistance from DC25's hose due to the vacuum's very powerful suction. However this shouldn't feel excessive, and we would expect the hose to relax after a period of use. You can expedite this by stretching the hose out to it's fullest extent a few times.
It's worth keeping in mind that to make the hose easier to use when cleaning in confined spaces, you can remove the wand and attach the tools directly to the hose cuff:
If you'd like further advice, please give our experts a call directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU)
Posted on Dec 04, 2014
HI, it's Jim from Crucial Vacuum!
If your Dyson DC25 hose doesn't have the maneuverability that it should try stretching it out entirely. This should help with any stiffness it may have. Over time it should get more flexible and easier to use as you vacuum. Also, make sure nothing is in it. If it's a new hose be sure there isn't any packaging or obstructions. You can use a broom handle to clear out the hose entirely.
You can purchase replacement DC24 hoses, as well as other high quality parts, direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Crucial Vacuum Customer Care
Posted on Dec 02, 2014
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Posted on Jan 02, 2017
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