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I have a WD Passport External Drive. (WD1600ME-01) I know it works but all the wires I have that fits the Drive don't seem to work. When I connect the wires, I can hear the Drive go on and shortly aft

I keep trying the wires I have, and once in a while, the Disk opens. It contains all my Music.

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You may first want to try disconnecting any other USB devices, to guarantee that the drive is the only power-drawing device. Drives typically need all 500 mA that a USB port normally provides.

Cables do wear out, especially those handled often. Mini-USB cables are pretty common and can easily be replaced.

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Posted on Dec 02, 2014

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Posted on Jan 02, 2017

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I have a WD1600ME-01 hard drive passport. It was working fine but suddenly my laptop is no longer recognizing it neither my PC


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ports(com&lpt)right click update driver


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just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

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* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the W.D. web-site, and use "check warranty status", to see if W.D. will replace the Passport, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

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