Question about Cell Phones
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Posted on Jan 02, 2017
The problem could be (and likely is) network related. Have your girlfriend call customer care and file a trouble ticket for MMS not going through. The advanced technical troublsehooting team can look to see if the problem is within T-Mobile's network or Cricket's. If you still have issues, ask me directly and I can help more.
Posted on Oct 30, 2008
hard reset - contact your provider for instructions - make to back up all of your info to a card - then backup contacts via PC then ask them for codes to hard reset -
Posted on Dec 19, 2008
You should call the person who sent you the picture and see what format the picture was ? usually its .jpg. if its .GIF graphic or .swf then you might need flash lite player to view it, but i dont think your phone has the functionality to install it. so you can download it to PC using the phone software and the USB link that comes with it, then double click the picture, if the PC has the right software then it will open it with no problems. if it doesnt it will tell you to choose the right program to open this file or search the net for the right program. select search the internet for the right program and it will find the program that opens this picture.
download it and then you'll be able to see the picture.
Posted on Dec 29, 2008
I have called Virgin mobile SO many times for almost 9 months now because of text messaging issues. I don't know if it's the phone or the crappy service (the texts aren't the only problem, to this day I have never been able to access the internet on either of the phones I have had with them). I never receive text messages anymore... On a rare occasion I'll get like 5 text messages back to back that are from days before, and then nothing again. I can never tell if the messages that I receive are actually being sent, but I know a few times people have called me frantically because my phone has sent them the same message sometimes up to 80 TIMES. The customer service reps never have a CLUE what they're talking about and they barely speak english. It is so obvious that they are literally quoting directly from the same **** that is posted on their terrible website. I cannot even bring myself to call them anymore because I am so sick of explaining EVERYTHING over again, only to get the same incredibly insulting line "we have opened an investigation into this issue and are working on fixing it". REALLY? FOR 9 MONTHS??? I am SO angry with Virgin mobile's overall terrible service that I have contacted an attorney and am in the process of taking legal action. I suggest everyone else do the same or get new service because this company is merely sitting back and stealing our money while doing absolutely nothing to improve their service.
Posted on May 15, 2010
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