The Windows 8 Gateway laptop it shows the Gatewy logo but underneath the logo it says "Preparing automatic repair"
Then it goes to a blue screen that says "Your PC needs to be repaired A required device isn't connected or can't be accessed . Error code: 0xc0000185 you'll need to use the recovery tools on your installation media" .
You need to create a Windows 8 boot USB on another Windows 8 machine.
Follow the steps below to create a Windows 8 Recovery Drive:
On someone elses windows 8 machine! Does not store personal details.
Items Required: A flash drive, empty or that you're okay with erasing, with at least 500 MB of capacity
Time Required: Creating a Recovery Drive in Windows 8 should take under 10 minutes.
Applies To: You can create a Recovery Drive this way in any edition of Windows 8 or Windows 8.1.
1.Open the Windows 8 Control Panel. Windows 8 includes a tool to create a Recovery Drive and it's most easily accessible from the Control Panel.
2.Tap or click on the System and Security link.
Note: You won't see System and Security if your Control Panel view is set to Large icons or Small icons. In your case, just tap or click on Recovery and then move on to Step 5.
3.In the System and Security window, tap or click on the Action Center link at the top.
4.In the Action Center window, tap or click on Recovery, located at the bottom of the window.
5.In the Recovery window, tap or click on the Create a recovery drive link.
Note: Tap or click Yes if you're prompted with a User Account Control question about the Recovery Media Creator program.
You should now see the Recovery Drive window.
6.Connect the flash drive that you plan on using as the Windows 8 Recovery Drive, assuming it's not already connected.
You should also disconnect any other external drives, if only to avoid confusion in later steps.
7.Check the Copy the recovery partition from the PC to the recovery drive checkbox if it's available.
Note: This option is usually available on computers that had Windows 8 preinstalled when purchased. If you installed Windows 8 yourself then this option probably isn't available which likely isn't an issue since you probably still have the original Windows 8 disc, ISO image, or flash drive that you used when you installed Windows 8.
8.Tap or click on the Next button.
9.Wait while Recovery Drive Creator searches for drives available to be used as a Recovery Drive.
10.On the Select the USB flash drive screen, choose the drive letter that corresponds to the flash drive you want to use as a Windows 8 Recovery Drive.
Note: If no flash drive is found, but you do have an optical drive, you'll see a Create a system repair disc with a CD or DVD instead link at the bottom of the window. Touch or click on that if you'd like to complete that process, which I explain for Windows 7 here. That tutorial applies perfectly to Windows 8 as well so long as you start it at Step 3.
11.Tap or click on the Next button.
12.Tap or click on the Create button to begin the Recovery Drive creation process.
Important: Please take note of the warning on this screen: Everything on the drive will be deleted. If you have any personal files on this drive, make sure you've backed up the files.
13.Wait while Windows 8 creates the Recovery Drive, which involves formatting the flash drive and then copying the necessary files to it.
Depending on your choice in Step 7 above, this process could take anywhere from a few to several minutes.
14.When the Recovery Drive creation process is complete, you'll see a The recovery drive is ready message.
Tap or click on the Finish button.
Important: You're not done yet! The most important two steps are yet to come.
15.Label the flash drive. Something like Windows 8 Recovery Drive should make pretty obvious what this drive is for.
You should be able to use this to boot your Windows 8 PC, using the system restore partition on your pc.
Jun 21, 2014 |
Gateway Computers & Internet