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Why does my Samsung ML-3712ND printer say "paper empty in MP tray" when it is not empty?

I have tried reloading the paper tray, looking for paper jams and restarting the printer. None have helped.

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The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)

if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray

If the new print job doesn't work, the problem is likely in your default printer settings/properties

Posted on Dec 02, 2014

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Posted on Jan 02, 2017

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SOURCE: The paper tray has paper

MP - is the manual tray on the side. Sometime I've had trouble with switch that locates the paper on the side. Joggling the paper has helped me.

Posted on Oct 26, 2008

  • 1 Answer

SOURCE: printer message "paper empty custom in MP"

Its asking for you to put some paper in the tray at the side of the printer. There is a small hatch on the right hand side which will turn in to a paper tray when pulled open. Put in the paper and it will print. You will then have to disable that tray to prevent it happening again.

Posted on Dec 16, 2008

leroyal
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SOURCE: CLP-500N Paper Tray error

It wants you to put paper in the multi-purpose or pull down tray 1 assembly.

Posted on Jan 05, 2009

ghassun
  • 499 Answers

SOURCE: Samsung ML 1510 LAser Printer

check the spring if it push the roller well or it's weak also check ur paper if its high quality to be rolled

Posted on Jun 12, 2009

  • 1126 Answers

SOURCE: MP Tray Paper Empty

"MP" tray is refering to the top fold down tray on the front of printer (bypass tray) You might load paper in the bypass and see what it does?

Posted on Aug 18, 2009

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Hi I get this 250.07 paper jam check mp feeder on Lexmark t644


Please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Hi glenpcr,

I had the same problem and solved it.
At my printer it was a problem of the MP-tray (multi purpose tray).
There are two hinges which keep the open MP-tray in a horizontal position. One of this hinges was broken and I just received it.
Just try it.

regards,

Stephan

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Check your manual, there is a solution there or download the user guide from
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http://downloadcenter.samsung.com/content/UM/200602/20060216163720484_ML-2010_English.pdf


LED pattern Possible Problems and Solutions
Your system has some problems. If this problem occurs,
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• If the printer is printing the received data, the On Line/
Error LED blinks green fast.

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