Question about Bissell 39W7 Lift-Off Hand Steamer and Floor Steam Mop

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Can not turn on the steam mop

Check my electrical outlets is not the problem

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I was able to turn on the steam mop, but no matter how hard I pumped the handle... no steam. Someone here said to put vinegar into the water bottle. I realized that they were saying particles from the water could have formed and clogged the steam tube. First, make sure your steamer is OFF!! Turn the steamer upside down as though you were putting a new pad on, Use a slender object to clean out the tubing where the steam comes from. Again, I will say... make sure your machine is off before you attempt this.. Otherwise, when you clean out the tubing the object will become a bullet flying thru the air and can hurt you, Hope this works

Posted on Dec 08, 2014

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Blue light flashing on shark steam and spray mop


Read manual under trouble shooting.
1. If you have already plugged in the power cord, unplug and re-plug into another electrical wall
outlet. This may reset the Standby mode.
2. Add water to the water tank and press the On/Standby button to select a steam setting.
3. If your unit still does not work, call Customer Service at 1-800-798-7398.

May 27, 2014 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

Shark Euro Pro Steamer


Hi, you could try the following steps, if you have not done so already. Some of these steps may seem like common sense, but it's for people to forget about checking the least expensive part to replace first, so if some of the steps are those that you have already tried, then feel free just to skip through to the ones you have not tried already.
  1. 1
    Make sure the power cord is plugged firmly into the outlet. The steam mop will not start if it the power cord is loose.
  2. 2
    Check the fuse box or circuit breaker connected to the outlet the steam mop is plugged in to. Replace any blown fuses. Reset any tripped breakers.
  3. 3
    Check the water tank if the Shark steam mop will not produce steam. Add water to the tank if it is empty. The mop will not make steam without water in the tank. To fill the tank, turn the tank cap counterclockwise and lift it up to remove it. Set the filling funnel into the tank opening. Pour water through the funnel into the tank until the water level reaches the "Max" fill line on the tank. Replace the cap.
  4. 4
    Inspect the microfiber cleaning pad if the steam mop is leaving water on the floor. If the microfiber pad is too wet, it will leave water on the floor. Unplug the mop from the wall outlet. Replace the microfiber cleaning pad. To replace the pad, move the latch strips out of the hooks on the mop head. Pull the pad off. Set the new cleaning pad on the mop head. Hook the latch strips onto the hooks on the mop head.
  5. 5
    Use distilled water if the steam mop is leaving white spots on the floor. Hard water may cause white spots to be left.
If none of the above work, then is it something that you purchased recently, and is new? If you did, then it could still be fixed under the manufacturer's warranty regardless of whether or not the original length of the warranty has expired. This could be due to the fact that you have received a product that has some sort of manufacturing fault, rather than it stop working through misuse by the user.
If it's a common problem, then you will more then likely be able to return it to the manufacturer and have it replaced for a new one, let alone repaired :-) - This only applies to whether or not the item is New though :-).
Hope this info helps

Apr 29, 2013 | Vacuums

1 Answer

My Shark steam mop will not steam. I plugged it into 2 different outlets and it is on it just will not steam.


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may not be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101


Dec 17, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

2 Answers

Steamer not working at all. water tank / electrical outlet all check ok/plugged in and not doing anything


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

,/,/

Oct 24, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

I had just started cleaning with my s3501co steam mop when it just shut off.The breaker didnt blow and i tried a number of outlets.i've only had it for a few mnths.


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101


ynb

Feb 06, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

I have only used this mop a few times because everytime I go to plug it in the outlet, there are sparks. I have tried three different outlets. Is there a recall on this??


Hi,
No, but hopefully you are in warranty...1 year...

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Jan 28, 2010 | Euro-Pro Shark Steam Mop - Gray/ Purple...

3 Answers

Shark Euro pro mop the ligt wont turn on anymore.


my husband fixed my shark steamer by taking it apart and testing it wire by wire .the problem ?a fuse hidden inside the unit..unscrew the screws and get inside the steamer .at the bottom of the steamer there is a gold orange foil looking piece .under that is a small fuse .unless you can find another fuse just cut that one off and rewire the wires together .shark now comes on

Sep 27, 2009 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

I have it plugged into the wall outlet but it will not steam or heat


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

pl

Sep 25, 2009 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

No green light when plugged in


Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101


i

Aug 06, 2009 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

No power coming into machine


Hi All
Up Date on shark no steam no light.
The fuse that controls the steam is a thermal fuse, 192c ,10 am 250 volt.
Now that may sound strange to some one who dose not know fuses, but Radio Shack carries them and there $3 bucks!
If there is a handy person you know, they should have no problem replacing the fuse. I just fixed ours in about 30 min. but I work on electronics. If the Shark gets to hot this fuse will blow to prevent overload or fire so don't put bigger fuse in it!!
FYI you have to take All the screw out and open up the unit fuse is burried look for yellow clear film (thats the color mine was), the film is wrapping the fuse. Good luck

May 09, 2009 | Euro-Pro Shark Steam Mop - Gray/ Purple...

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