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How do i fix error code 2.0.10 for designjet t790 plotter?

Turning off and on power and pressing cancel button together with select arrow....

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Problem with the Carriage PCA

Corrective action: Try the following:

1. Switch the power off from the back of the product and disconnect the power cord.

Reconnect the power cord and power on the product.

2. Check that the Trailing Cable is not damaged. Check that the Trailing Cable is correctly

connected between the Engine PCA and Carriage PCA.

3. Replace the Carriage PCA. See Carriage PCA on page 334.

4. Replace the Trailing Cable and Carriage PCA Covers.

5. Replace the Engine PCA. See EE Box on page 370.

Posted on Dec 02, 2014

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Posted on Jan 02, 2017

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1 Answer

My HP Designjet T790 report "Error 21.2.:13, restart, if problem persists call support" i restarted but still can't print. Can you help me? Thanks


This is a service station error. One of the more common causes I have come across is a piece of paper or foreign object jammed in the service station. It is located on the right hand side of the carriage. Unplug the plotter. Plug it in and the minute that you hear the print head move, unplug the power. Then open the window, move the head out of the way and look for a foreign object stuck in the service station.

May 15, 2015 | HP Designjet T790 44-In Postscript...

1 Answer

Error se 36:01 hp designjet t790


If this error code was caused by a paper jam better could you tell what lead to this erro, unplug the power cable from the printer and clear the blockage. Open and remove the Clean out assembly from the printer and see if you have any particles left inside it. Plug in the power cable again and check if the Error Code has disappeared.

Nov 15, 2013 | Office Equipment & Supplies

1 Answer

Hello, I have a T790 with 60.2:17 error since the


Process 1..
1. Switch the power off from the back of the product, wait two minutes, then switch it back on again.
2. Check the power cord; try connecting it to another power socket.
3. Check that the product is properly connected in all other respects.
4. Switch the power off from the back of the product; remove the Formatter; reinsert the Formatter; switch the power on again.
Process 2..
1. Turn off the product with the Power Key on the left of the Touch Control Panel.
2. Press and release the Power Key to turn on the product.
3. Wait for about 10 seconds until the 6 buttons on the Touch Control Panel come on and then press
and release one after another the RIGHT -> HOME buttons.
4. Wait for the unit to complete the booting process. The logs are now enabled in the product even if
the product hangs and shows a system error.
Once U got the error, check the error related spare, replace it, any help post your query..
Formatter snap:
620e94e7-860d-4dc4-a3d1-366c50d06553.jpg

Aug 22, 2013 | HEWLETT-PACKARD T790 InkJet Plotter...

1 Answer

Canon ipf605 paper error


Here is what I've found out by trial and error.
Paper Roll Won't Load:
    -Usually occurs when the roll is less than 50% full
    -Printer will give the error "paper loaded askew"
    To Correct This:
      - Press and hold Stop until Job Cancel comes up on the
      screen
      - Press Menu
      o Scroll Down until Adjust Printer menu comes up
      o Press right side arrow next to OK button
      o Scroll down to Manual Band Adjust and press right side
      arrow again (or select one of the other adjustments)
      - Select Yes and press OK
      - Load paper roll - make sure paper is straight
      - When asked (printer will beep) select Plain Paper and
      press OK
      - Let paper load
      - When printer starts to print press and hold Stop to cancel
      job
      - Paper should now be loaded
      When all else fails load a new roll.
      This would be a temporary solution until the sensor is fixed.

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3 Answers

We have a HP Designjet 4520ps plotter that is having the error message 79.04 According to HP this is a firmware error so we decided to try to update the firmware. We downloaded everything we could find...


dear sir/madam,

in this hp designjet 4520, this error comes up :error code 24:10. when i enter it, in the service manual it shows: Broken bag detected in Ink Cartridge. but it doesn

Mar 25, 2011 | HP DesignJet 4520PS InkJet Plotter Printer

1 Answer

HP Designjet 4000ps cannot start, error code 24:10


Turn the plotter of with the front panel button. Then hold down the down button
and cancel button while powering up. Hold the buttons until you hear a beep.
This should put you in the service tests. Scroll to "Others" and press enter. scroll
to 10.1 Bag Broken Recovery and press enter. This will tell you if it is seeing a
faulty cartridge (0=yellow, 1=magenta, 2=black, 3=cyan).

Mar 01, 2011 | Office Equipment & Supplies

1 Answer

Does the HP DesignJet 1050c plotter have a counter?


This data is printed out on the Service Configuration Print

  1. Load the plotter with media.
  2. When the device is 'Ready' scroll the menu to the Printer setup options and press Enter.
  3. Once in the 'Printer Setup options' menu, use the arrow keys to scroll to 'Utilities', and press Enter.
  4. In the Utilities menu, use the Arrow key to scroll to 'Test Prints' and press Enter.
  5. Use the arrow key to scroll to 'Service Config' and press Enter to print the Service Configuration Print.
You should find the data you are after under the heading of Maintenance on the printout

Good Luck!

Dec 07, 2009 | HP DesignJet 1050c InkJet Printer

1 Answer

Hp plotter designjet 1055 CM plus plotter produces system error


one of the printheads is bad.....check the error code again,because 060308 does not exist in hp designjet 1055cm plotter.

Jul 31, 2009 | HP Office Equipment & Supplies

1 Answer

Cant do EEROM setup coz severe error:0x4010008 occured


restart the plotter in service mode using following method
1 power off the plotter
2 press Up Arrow + Enter Button ( green buton) and while pressing both buttons switch on the plotter
3 when u see service test /Service utilities release keys & select service utilities & then perform eerom setup there , put the actual model number ( c7780b/c ) and it wil resole the issue

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1 Answer

Problem with plotter


Are the lights flashing? If they are flashing it is a system error, if they are on steady it is a recoverable error. When you push cancel is the media light the only one or is align media or ready on as well?

Aug 11, 2008 | HP DesignJet 450c InkJet Printer

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