Question about KitchenAid KSM150PS Artisan Series Stand Mixer

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I can't get the dough attachment off my Kitchenaid stand mixer. I have tried oil, filling up the bowl with soapy water and letting it stand overnight, pouring teapot after teapot of boiling water ove

I can't get the dough attachment off my Kitchenaid stand mixer. I have tried oil, filling up the bowl with soapy water and letting it stand overnight, pouring teapot after teapot of boiling water over the attachment opening... The beater won't budge, not a tiny bit. Could there be another explanation? Can I unscrew something to get to the root of the problem?

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  • KitchenAid Master
  • 1,231 Answers

Hi Georgette
You need to encourage movement between the beater and the silver shaft it locks on to. There is nothing that you can unscrew to make it easier. Get a can of CRC and try & get it around the silver shaft at the top of the beater plus you should be able to get a bit in that side slot where the beater engages with that driving pin. Rock (twist) the beater side to side and slowly the grip will loosen and you will be able to encourage it off. Once you have it off you will need to clean out the CRC and polish up that silver shaft. Next is the more difficult part, you need to polish up that hole in the beater. What you are trying to do is remove the build up of flour in the hole so that it is pretty much shiny in there again without being significantly bigger than it was originally. I use a rat tail (round) file to do this job, you are just removing the darker build up in there. When done a good wash and dry and it will be like new again. Keep the hole clean of flour and it may not happen again.

Posted on Dec 01, 2014

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  • KitchenAid Expert
  • 168 Answers

Looking at the dough hook where it attaches to the mixer'shaft, you will see that there is a slot where the shaft's pin secures the
dough hook. Normally, the dough hook is lifted and turned counter-clockwise to bring that pin in line with the vertical slot in the dough hook whereupon the dough hook slides down and off.

If this cannot be done, take the mixer to a good repair shop.



Posted on Dec 01, 2014

  • John Fink
    John Fink Dec 01, 2014

    Looking at the dough hook where it attaches to the mixer'shaft, you will see that there is a slot where the shaft's pin secures the

    dough hook. Normally, the dough hook is lifted and turned counter-clockwise to bring that pin in line with the vertical slot in the dough hook whereupon the dough hook slides down and off.



    If this cannot be done, take the mixer to a good repair shop.








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Posted on Jan 02, 2017

  • 10 Answers

SOURCE: oil coming out of mixer above bowl

Don't open up the "works" part of your mixer if it is still under warranty!!!! If the policy hasn't changed, you'll void the warranty by doing that.

KitchenAid has one of the best user forums of any company as far as I'm concerned. The participants are great and the monitors are exceptional (some of the best problem solvers you are likely to run across). You may find your experience already has a thread, if not, post it. I checked in and they seem to have added a video library that has some of the topics I've seen posted at this site. Tell them "mnme" sent you. (LOL)
http://www.kitchenaidconversations.com/

Posted on Feb 09, 2008

  • 1 Answer

SOURCE: kitchenAid stand mixer is leaking alot of oil

ok, there are 4 skrews holding the body together on its white underside( or what ever color you have.) after you get those there are like 9 or 10 little skrews under a shiny rig that goes around the shaft that does all the work in the bowl. pull the ring off and take out those skrews. after that... well i have to find out for myself how to fix the oil leak! good luck and if you find out let me know! BTW here is a link to the service manual.

http://store.mendingshed.com/k45map.html

Posted on Dec 29, 2008

ricardok45
  • 135 Answers

SOURCE: KitchenAid 600, Stand Mixer -

Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.

If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.

If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

Posted on Feb 13, 2009

hslincoln
  • 235 Answers

SOURCE: There is a tiny bit of oil coming out of the metal

Hi KENNY8203, Merry Christmas and Happy New Year! To answer your main question, if the amount of oil you found leaking was small and if your mixer otherwise works normally with the missing oil, no, you really don’t need to be concerned. While the leaking oil may be disconcerting your mixer is not ‘broken’; just clean the agitator shaft with detergent and hot water.
Your KA mixer’s internal gears are factory packed with enough grease to last a 'lifetime', whatever that means? Depending on the age of your mixer, where it’s been stored and how long it's been idle and/or how heavily it’s been used; these factors all will eventually cause the grease’s base oil to separate from its additives, with the resultant oil seeping from openings beyond the gasket and generally following the path of least resistance down to the lowest point, i.e., the agitator shaft. Gravity can be very insidious. Now, with all that being said it is still safe to use your mixer, although you may want to consider replacing the transmission gear grease at some point in the future.
When you finally decide to replace your mixer’s grease, continue reading below:
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case K45SSW, and then select the file K45SSWH0.pdf (341.41 KB) under Parts List (1). (Definitely check to see it this matches your mixer).
Turn to pages 4 & 5 titled ‘Case, Gearing & Planetary Unit, which provides an exploded view for the disassembly and reassembly of your mixer, along with all the parts. Once apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but gratifying.
Besides grease you might consider replacing the gasket, and “O”-ring too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not reuse any original grease as it may contain contaminants.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer yourself. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
If you feel future repairs are beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Posted on Dec 31, 2009

  • 4 Answers

SOURCE: kitchenaid mixer makes a lot of noise. The beater

Hi - I've been searching for general info on KitchenAid stand mixers and ran across this so I'm throwing my $.02 in... Since KA stand mixer bases are essentially made of cast metal parts, there is a very slim chance that there is a lateral misalignment (side-side) unless it got dropped...eek! Sounds like a head height adjustment issue. Check out this from KitchenAid Conversations:

http://forum.kitchenaid.com/forums/topic.asp?TOPIC_ID=3032

Good luck.

DZII

Posted on Jan 03, 2010

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What is happening with your mixer as it tries to mix your dough is that the head unit is thrust back and forth and side to side (bucking). Eventually hinges become loose and sloppy. Kitchenaid's behaviour is legal and beyond reproach, so make your next mixer purchase an informed one.

Goto www.consumeraffairs.com and do a search for your Kitchenaid model. You'll notice that you're not alone in your mixer troubles.

I solved my mixer problems by buying a used Hobart 20qt. Commercial mixer (A200) and rebuilt it. When mixing heavy dough you should only use about 60% of the bowl capacity. less, if your mixer is agonizing with the amount of food in the bowl..

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A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

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