Question about HP Envy 4500 Inkjet Multifunction Printer - Color - Plain Paper P
I've tried to restart the printer. Take the cartridges out and put them back in. None of that is working though.
The Incompatible Cartridge Message comes about because of several things.
Posted on Dec 01, 2014
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Posted on Jan 02, 2017
i had the same problem with the hp 4580. i needed to replace the black ink which i did. then the error message appeared "incompatible print cartridge tri color"...chatted with hp customer support, wasted a hour. claimed its a hardware problem need to have it fixed. i asked would i be charge he said yes but the printer was under warranty. he asked other questions...bottom line i left the chat box....bought another hp 4580, used same cartridges, same message...THEN finally i replaced the color cartridge...and BAM! it worked on both printers. solution...replace the color cartridge...cons..if this happens again its a waste of money to keep buying the colored ink...
Posted on Jun 10, 2009
Well....I solved the problem......bought a new Canon printer!!
I tried everything...unplugging, cleaning everything that was mentioned above. I was onto HP online support several time, but they were absolutely no help at all...they basically told me that the cartridge must be damaged or ink dried up and to buy a new cartridge to see if the error persisted.....I don't think so!!!
I will never by HP again after having issues with the last two I have had. I love my new Canon printer it is EVERYTHING that HP wasnt.
Posted on Jan 16, 2010
Here's two possible solutions...you can replace the cartridge as some times they can be prone to electric/electronic problem which renders them useless. You may be able to return the defect cartridge.
Option two is to reset the printer by following these steps:
1)Make sure your cartridges are installed.
2)Unplug the power to the printer and wait about 20 seconds
3)Press and hold the # and 3 keys (while unplugged)
4)Plug the power back in (you should see a reset message on the machine)
5)Release the # and 3 keys and follow the prompts
Posted on Mar 02, 2010
I've had that problem with unfinished cartridges showing up as empty. I imagine that it could be a bad cartridge as well but I hear and feel the ink when I shake the cartridge. Therefore the ink is there. I also have a problem with some inks. I find the HP inks work perfectly whereas other manufacturers' inks work on and off. I need a solution as well. Right now I have full cartridges that are not picked up by the Designjet sensor. Any idea?
Posted on Oct 20, 2010
SOURCE: my hp photosmart all in
Hy. I have found a different solution for c4480 "incopatible cartrige". it worked for me so i hope it works for you to
1. Press X+power at the same time
2. Press BLUE, GREEN, GRAY
3. press BLUE until you see "INFORMATION MENU"
4. press OK
5. Press Blue until you see "CHECKSUM FOR RELOCK DATA INPUT"
7. Press X until you exit all menius
8. When promted for aliement cancel it with X.
It should bypass the error
Posted on Dec 15, 2010
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