Question about Kenmore Washing Machines
The cap fell into the soap drain, I dont know how to get the cap out and now my washer is leaking out of the laundry soap dispenser
If you know how to pull the dispensing draw out,usually a pull forward then a lift up and pull away from the machine could do it, in order for you to see the laundry cap, which by the sounds of it hasn't dropped into the w/m drum
Posted on Nov 30, 2014
Testimonial: "I tryed to get the cap out but it fell down in the hole"
If you can see it you can get it out put a screw in it part way and pull it out what kind of washer is it ?
Posted on Nov 30, 2014
Can you see the cap?
Is the soap tube a separate piece that you can remove?
What's the year, make and model?
A local repairman would be able to solve the problem, as a last resort.
Posted on Nov 30, 2014
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Posted on Jan 02, 2017
SOURCE: lg wm1812cw front load washer
We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.
We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.
Posted on Feb 10, 2008
SOURCE: Fabric Softener Won't Dispense
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
Posted on Feb 11, 2008
I've fixed part of this problem - I have a GE GBVH6260. I took the top cover off: first, take the three screws out behind the control panel at the front, then take the long skinny trim piece off, then take three screws out of the very back of the machine at the top. The top cover will now slide back and come off. There is a handy technician's manual taped to the frame under the lid. In the manual, there are instructions on how to test all the functions of the washer. Turns out the motor that moves the water spray from soap to bleach to fabric softener works just fine on my machine. The water spray just isn't very forceful, so we've watered down the fabric softener and maybe now it will flush out properly.
Posted on Apr 07, 2008
It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 13, 2010
Welcome to FixYa.
The "Sd" or "F21" on your model of washer indicates the machine has detected too much soap or a obstruction in the drain process.
Chances are the pump itself is being obstructed by debris or some other foreign object as opposed to being faulty, although the faulty pump can`t be ruled out...yet.
This is also the reason for the "suds" message.
Here`s how to check it and clean it...
Though it being full of water may make it messy. A wet-dry shop vac is handy in this situation.
If it is in a position that allows you too lean it back against something strong or a second set of hands it will help if tilted back almost all the way.
Careful not to hurt the machine or yourself, and undo the fill hoses and drain hose.
**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**
1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.
2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet ) 3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.
4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.
( If the problem still exist`s the Sd or "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ).
5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks !
Now You should be good to go. Re-attach the lower panel and you`re back in business.
**NOTE: if this still fails to remedy the Sd or F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.
**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**
Let me know how it goes and if you require further assistance.
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Posted on Sep 29, 2010
Testimonial: "I will have to find a screwdriver but will give it a try "
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