Question about Kenmore Washing Machines

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How can I get a laundry cap out of the drain where you put the laundry soap, bleach and softener?

The cap fell into the soap drain, I dont know how to get the cap out and now my washer is leaking out of the laundry soap dispenser

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If you know how to pull the dispensing draw out,usually a pull forward then a lift up and pull away from the machine could do it, in order for you to see the laundry cap, which by the sounds of it hasn't dropped into the w/m drum

Posted on Nov 30, 2014

Testimonial: "I tryed to get the cap out but it fell down in the hole"

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If you can see it you can get it out put a screw in it part way and pull it out what kind of washer is it ?

Posted on Nov 30, 2014

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Can you see the cap?
Is the soap tube a separate piece that you can remove?
What's the year, make and model?
A local repairman would be able to solve the problem, as a last resort.

Posted on Nov 30, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: lg wm1812cw front load washer

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

Posted on Feb 10, 2008

jsrock516
  • 5911 Answers

SOURCE: Fabric Softener Won't Dispense

The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Posted on Feb 11, 2008

  • 1 Answer

SOURCE: Bleach and Fabric Softener Dispensers don't work

I've fixed part of this problem - I have a GE GBVH6260. I took the top cover off: first, take the three screws out behind the control panel at the front, then take the long skinny trim piece off, then take three screws out of the very back of the machine at the top. The top cover will now slide back and come off. There is a handy technician's manual taped to the frame under the lid. In the manual, there are instructions on how to test all the functions of the washer. Turns out the motor that moves the water spray from soap to bleach to fabric softener works just fine on my machine. The water spray just isn't very forceful, so we've watered down the fabric softener and maybe now it will flush out properly.

Posted on Apr 07, 2008

blueextc3221
  • 15935 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

Macmarkus
  • 2605 Answers

SOURCE: my washer doesn't want to drain - tells me "suds"

Hello,

Welcome to FixYa.

The "Sd" or "F21" on your model of washer indicates the machine has detected too much soap or a obstruction in the drain process.


Chances are the pump itself is being obstructed by debris or some other foreign object as opposed to being faulty, although the faulty pump can`t be ruled out...yet.

This is also the reason for the "suds" message.

Here`s how to check it and clean it...


Though it being full of water may make it messy. A wet-dry shop vac is handy in this situation.

If it is in a position that allows you too lean it back against something strong or a second set of hands it will help if tilted back almost all the way.

Careful not to hurt the machine or yourself, and undo the fill hoses and drain hose.

**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
b3f3b21.jpg
3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

( If the problem still exist`s the Sd or "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ).

5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks !

Now You should be good to go. Re-attach the lower panel and you`re back in business.

**NOTE: if this still fails to remedy the Sd or F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.


**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**
b0ac102.jpg 02d1e9d.jpg
Let me know how it goes and if you require further assistance.

Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.

Good luck.


Regards,

Macmarkus :)

Posted on Sep 29, 2010

Testimonial: "I will have to find a screwdriver but will give it a try "

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Related Questions:

1 Answer

How does soap dispenser work? what does up for liquid and down for powder mean?


Liquid laundry soap (comes in plastic liquid container) uses the up. Dry powder laundry soap uses the soap that comes in a box, therefore not liquid. and uses the down switch slider control.

Apr 14, 2015 | Maytag NFW7200TW Front Load Washer

Tip

How to clean a wash machine


Regularly clean the top and door of the washer to prevent the buildup of dirt and detergent. When you wash very linty materials, remove lint from the tub after removing the laundry. Soap deposits may cause laundry to smell bad. To solve this problem, fill the tub with water and add 1 pound of water softener or 1 gallon of white vinegar; then run the machine through the complete wash cycle. If the deposits are really bad, wash the inside of the tub with a solution of household ammonia and mild detergent. Rinse thoroughly and wipe the tub with liquid bleach. Caution: Rinse the tub thoroughly before wiping it out with bleach. Ammonia and bleach can combine to form a very dangerous gas.
Finally, run the machine through a complete wash cycle before you put any more laundry in.

on Jan 16, 2010 | Washing Machines

2 Answers

Water does not drain from dispenser into tub/drum fast enough


pull out the dispenser,check inside where the dispenser goes into,i found in two washers the white circle piece that's inside the cap to detergent,when water would go in the cap would block the fill tube,if you checked the dispenser and water flows through you have something blocking the fill tube,hopefully the washer and dryer are not stacked,you might have to take the top lid off to get at the fill tube or fill hose to clear it.good luck with your washer

Dec 25, 2014 | Washing Machines

1 Answer

Downy goes first than soap


I fill the washer with water first

Then open the lid put in the soap
3/4 cap full,then then 2/3 cap downy

(Both together-bleach as well- if a white load)

I add only to clear water after it fills

Then allow the water to mix the soap

Then add the cloths a few at a time

NEVER put the cloths in & add soap
on them with no water or use the silly
places on the top they say to add stuff

You only add soap etc to plain water &
no cloths & mix first,then cloths go in

Common Sense as to what is taking place

The part about the softener was just silly

It is in the water mixed with soap etc & all goes out
at one time

It is a one step deal

Water,Soap,Downy,then Cloths your done

Nov 04, 2014 | Samsung WF337AA Front Load Washer

1 Answer

Soap dispenser overflowing with water


You will have to pull the dispenser tray out and clear any debris. I've seen a sock in one (who knows how that got there,) toys and even a glob of laundry detergent pods leavings.

Dec 21, 2012 | Bosch Nexxt Premium WFMC6400UC Front Load...

1 Answer

Lg tromm washer leaks from detergent drawer


my washer also was leaking from the dispenser and I had a cap from one of the detergent bottles stuck in the inlet hose. Don't know how it got in there but glad I found it so if your washer leaks from the soap tray it could be a cap from your detergent bottle stuck in there.

Nov 04, 2012 | LG WM2688H Front Load Washer

1 Answer

I only want to know when to put in softener. I forgot my manual. 3 chambers. left side bleach, then soap them I assume softener, but when?


You put it in right away it will not go into the washer until the first rinse unless you fill it above the line on the dispenser. It works off a siffoning action. When it comes to the first rinse the washer puts water into that dispenser. It then overflows into your washer. Also dillute your softener when you put it in the dispenser but dont fill it above the line or else the softener will go into the washer

Jul 13, 2011 | Splendide 2000S Vented Washer/Dryer

2 Answers

My new LG washer always has water in the soap dispenser, bleach dispenser, and fabric softener dispenser after the cycle has finished. Is this normal?


Mine too!! Very annoying, especially since the water then drains down onto to floor and has actually made the door hinges stiff! I just use powdered bleach now.

Aug 22, 2010 | LG Washing Machines

2 Answers

Kenmore front load washer is leaking water from soap


We had a similar problem with water coming out of the soap dispenser when the washer was run. I assumed that it was a problem with the water draining as everyone else posted here. I took off the front panel, got rid of the junk and drained it. Although this was great, it did not solve the original problem. It turns out that there was a sock stuck in between where the water comes out of the soap dispenser and in to the main compartment. Pulled it out with a needle nose plier and good to go. Thanks to everyone for their input here.

May 28, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

Maytag a112 manual on how to add bleach AND fabric softener


Hi
Choosing Your Detergent, Bleach, and Fabric Softener..
Learn what the different items you need to wash your laundry.
Liquid Laundry Detergent and Fabric Softeners
When using liquid laundry detergent, you do not want to poor it directly on your laundry. The dyes in the liquid laundry soap could stain your clothing. You will want to start your washing machine and add the liquid laundry soap while the water is filling the washing machine.
You then can add your laundry once you have about and eighth of the washing machine tub filled. This will ensure your laundry doesn't become stained by the detergent. You should only add the amount that is poured into the cup to the fill line. When you add more, you could find yourself wading through mounds of bubbles overflowing from your washing machine.
The same reasoning applies to liquid fabric softeners. However, liquid fabric softeners are added to the washing cycle after the initial washing cycle is finished. You will want to add the fabric softener once the washing machine has filled with water and started to agitate. This keeps the fabric softener from touching the laundry and will work it into your clothing better.
Powdered Laundry Detergent
You will want to add one cup of loose laundry detergent to your washing machine in the same manner you would do the liquid laundry detergent. By doing this, the powdered laundry detergent will dissolve easier.
Bleach
When adding bleach to your laundry, there is a small triangular cup in the corner of your washing machine. By adding one cup of bleach into that dispenser, the bleach will be added to the laundry at a precise time during the wash cycle.
Setting Your Washing Machine
Most washing machines have three or four cycles. For instance, the Maytag Washer I have has four cycles, regular, permanent press, delicate, and soak.
Regular Washing Cycle
The regular cycle is used for the following types of clothes and other apparel:
• Jeans
• Towels
• Blankets
• Sheets
• Quilts
• Bedspreads
The soil types for this cycle are heavy, normal, and light. This means clothes or other articles that are lightly too heavily soiled should be washed in this cycle. This is due to the washing cycles can be set from a minimum of eight to fourteen minutes maximum. You can use all three of the water temperatures in this cycle.
1Permanent Press Washing Cycle
The permanent press washing cycle is used on the clothes that may or may not need to be ironed.
Such as:
• Blouses
• Shirts
• T-shirts
• Under garments. This would be your unmentionables and socks.
• Jackets
• Sheets
• Baby Clothing
The soil types for this wash cycle are normal and light. The washing times for the permanent press cycle are six minutes to ten minutes. You can use all three washing temperature modes for this cycle as well.
Delicate Washing Cycle
The delicate washing cycle is normally used for sweaters, cotton, silks, and other fabrics that need to be washed with care.
The soil types for the delicate cycle are normal and light. The washing times for the delicate cycle are four and six minutes. It is best to wash your delicate clothes in warm or cold water. Always wash clothing that is more than forty percent cotton in cold water to prevent shrinking.
Soak Washing Cycle
The soak cycle would be used for heavily soiled clothing, such as, football and baseball uniforms. This will help rid the uniforms of caked on mud and grass stains.
You can also use this cycle if you wish to only bleach your white's once a week or once a month with bleach.
Washing Your Laundry
Choose the cycle you need for your laundry. Add the laundry detergent, fabric softener, and bleach (remember regular liquid bleach is for white clothes only.) Start the washing machine and let fill to dissolve the dry detergent or to mix in the liquid detergent.
Now add your clothes to the washing machine. Clothes the lid so the washing machine will continue to wash your clothes.
If you are using a Laundromat, put your clothes in the washing area and shut the lid or door. Add your detergent and other cleaning items in the correct compartments. Put in the correct amount of change so the washer will start.

Thanks for contacting fixya.com

Nov 13, 2009 | Maytag Washing Machines

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