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Well, without knowing what printer it is or the full text of the error message, or what lead up to your proboem, this is a guess.
Wrong ink cart.
Empty ink cart
Missing ink cart.
Mis-installed ink cart.
Many ink carts have a piece of tape over the contacts or over an air breather hole. This must be removed before installing it.
Some printers have delicate contacts that can be bent or broken if the cart isn't installed carefully.
I had same problem with black and blue cartridges. I did all recommendations -- return to factory setting ( no help). Shake cartridges REALLY hard ( no help); reinstall printer/ driver ( no help). What finally WORKED was SWAPPING the cartridges around ( for ex. put red in black spot, blue in yellow). I then got an error message ( b/c in wrong spot). Then I placed them back in correct spots and it WORKED !!! NO more error message that the ship lock was on !!! And this worked with generic cartirdges.
error u163 tells you it thinks its out of ink .. open the lid .. the problem cart will blink every 3 seconds if the cart is low and every second if its empty .. you can reset the error by holding down the "stop/reset" button for about 10 seconds .. but its not good to run the printer if a cart is empty.
Try this: Unplug machine from power. Wait 5 min. Open scanner cover and take the carts out of the holder. Close cover. Plug machine to power. Machine will cycle and demands the carts. Use all NEW carts: Insert carts as demanded and answer question shown on display.
Always print until machine STOPPS printing because of EMPTY cart. Change cart then and machine will print the rest of job! Plz, never change carts when it says NEAR EMPTY: This will cause a lot of trouble ;-)
Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.