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Margie Dean Posted on Nov 30, 2014
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My Sanyo is less then 7 months from date of purchase and has completely quit. Tried calling the help line for 2 days and unable to get thru. I am a busy person too and don't have to stay on

Turning it off and on and at first it would come back on, then it totally quit and I get nothing

2 Answers

Mikey

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  • Sanyo Master 6,904 Answers
  • Posted on Nov 30, 2014
 Mikey
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If still under warranty then take back to place of purchase!

Mike

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  • Sanyo Master 884 Answers
  • Posted on Nov 30, 2014
 Mike
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Hi
I don't know where you are in the world, so this may not be as helpful as I would wish.
In terms of goods failing then in the UK the sales contract is NOT with the manufacturer, but with the selling party. If the Sanyo was new at point of purchase, it may be worth going back to the vendor, as they may have a more direct way of contacting the manufacturer if they don't accept their responsibility as a vendor to sell goods of "merchantable quality"
Hope this is helpful, if so would you please register that with Fixya
Cheers

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 26, 2008

SOURCE: Keeps turning off

I am having the same problem, is there any solution for this problem?

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Anonymous

  • 33 Answers
  • Posted on Oct 06, 2009

SOURCE: Bought Memorex MVD2059D 20

IF the Standby Red Light does not come on when you plug in the TV:


1) Check fuse on back panel next to power cord. Pull out cord and pop fuse holder out. On an ohmmeter, it should read 0(short)-that is a good fuse.

2) Check the fuse on power supply board next to power connector. It is soldered onto board.

3) Be careful with this step: With all boards screwed in place, plug in TV and then unplug it. Next take a Voltmeter set on 200 Volts and test large electrolytic cap in middle of board-should have @100-200 volts on it. Do not short the capacitor-big fireball flash explosion if you do!

If 1-3 test OK, then:

D10 is shorted. HER304 in middle of Power supply board near large electrolytic cap. Replace with same diode or Radio Shack 276-1144 3A 400PIV Diode. PLEASE BE CAREFUL WITH HIGH VOLTAGE PRESENT ON POWER SUPPLY BOARD. UNPLUG POWER CORD!!! OBSERVE PROPER POLARITY WHEN REPLACING DIODE-LOOK WHERE THE BAND IS.

Chi Chu

  • 8457 Answers
  • Posted on Oct 07, 2010

SOURCE: We were watching TV and the TV just turned itself

Yes,unplug,replug the tv an hour later.The tv should reset itself back to factory setting and work.Not,than the tv power supply board have problems.That the board,where the power a/c coard plug into it.Tries websites like Shopjimmy.com,Ebay.com to buy a refurbish power supply board for the replacement.

safefun4u

  • 67 Answers
  • Posted on Nov 10, 2010

SOURCE: Sanyo dp42848 turns on, picture comes on then goes

Sounds like a loose connection to the display panel. Did you physicaly move it from the time it didnt work to the time it started working..

Anonymous

  • 9 Answers
  • Posted on Nov 07, 2012

SOURCE: My Sanyo flat screen TV keep going off & on by

Sounds like a dry solder joint

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My refund from Striction BP from over a month ago regarding my return of their product within the 60 day return period.

Money back guarantee. FIXYA has no connection with this company. Seek legal advice if needed.

Quoting from their web site:

https://strictionbp.com/#

"Money-Back Guarantee"
100% Satisfaction Guarantee We want you to be completely satisfied with every product that you purchase from Striction BP. That's why there is no fine print and no special clauses in our guarantee. What it says is exactly what it means. Our 60 day money back guarantee starts the day you make your purchase. Please use and evaluate the product over this 60-day period and if you do not see or feel the results that you expected, simply call our customer support team at 844-427-2873 to make arrangements to return the opened and unopened bottles for a prompt refund of your purchase price less shipping, handling and a $9.95 restocking fee per bottle. No questions or explanation required... your complete satisfaction is guaranteed. Period!
Multiple Purchase Return Policy If you have purchased more than one bottle of any single product and you wish to return your purchase, simply call our customer support team at 844-427-2873 to make arrangements to return the opened and unopened bottles for a prompt refund of your purchase price less shipping, handling and a $9.95 restocking fee per bottle.
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Toll-Free Tel: 1-844-427-2873
Email Us at: [email protected]

Mail to Optimal XT c/o Striction BP:

US Address:
538 W 21st. St., Suite 73055
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77008 USA

or

UK Address:
147 - 157 St John Street
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