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Do not have a working hard drive

Compleated all that was asked on help page, but keeps popping up we do not have a working hard drive. Tried there phone tech. help line, now not avaliable?

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Hi
If the manufacturers of this equipment are no longer reachable or offering any support, then it would appear that you have little to lose by trying to repair it yourself, especially if the equipment is not fairly new.
First of all a little explanation - It is the DVR which will be causing this as they contain hard drives (like computers) onto which the programmes you want are recorded. Obviously a hard drive fault will prevent recording and probably playback of previously recorded programmes.
Onto the repair - since I can find very little to nothing about this brand, I will have to go generic. Undo any screws you can find on the box and separate top from bottom. Inside the box should be a components looking something like this:
do not have a working hard drive - 25301606-qehn2343g544ihctnnbj2b4j-5-1.jpg
with two cables attached. If you can read the label without undoing retaining screws and removing cables, note down the information, in particular, Make, Model, Connection type (IDE or SATA), Capacity (Gb) and anything else that may look useful. Search for a replacement on the Internet or eBay that has the same information as on your drive, purchase and replace your drive. If this is too much for you and you can't get the manufacturer, then any money may be more economically put toward a more up-to-date DVR.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Nov 30, 2014

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Posted on Jan 02, 2017

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