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Why will tablet not stay on, please advise?

Have tried to use while plugged into charger.

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Probably, it has power saver/screen saver turned on. Go to settings and adjust "power savings" the way you want it.

Posted on Nov 30, 2014

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1 Answer

My Tablet is on charge and the screen icon shows it is charging but the Charge % Icon is staying the same


Try a different battery charger.
Maybe you are using a battery charger of a phone.
They have the same plug but different Amperage.
Usually tablets have more powerful battery charger than phones (2.1A instead of 0.5/1A).

The battery charger that you are currently using seems to have enough power just to keep your tablet alive, but not enough to charge it.

You can check on the data written on the battery charger's body the maximum amperage.

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My nextbook 7 will not charge. When I plug in the charger it would begin to charge for a dew seconds and then the charge will drop. I thought that maybe it was the charger, so I tried the charger on...


Is there an indicator light that comes on when the charger is plugged in. If so, does it stay on. If there is and it does then there may be a problem with the battery. If there is a light but it goes off when you wiggle the plug when it's plugged in, then there may be a broken connection inside where the charger plugs in to the socket.

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I turn my tablet on then it switches it self off


Sounds like it does not have enough battery power to stay on. If you have not tried to charge it, you should try that first. If you have, it sounds like it is not getting charged or not holding a charge. Could be bad AC power source, bad charger, bad charger connection or bad battery. Take steps to confirm that each of these are good. If all of these are good, sometimes the tablet can become so discharged that it will not allow itself to charge. When they are in that state, sometimes you can trick them into charging again by repeatedly disconnecting and reconnecting the charger as follows: With charger plugged in to AC power source, connect the charger to the tablet. Pay attention to the screen or LED or whatever indicator your tablet has to let you know it is charging. You may see it momentarily indicate charging, or maybe not at all. Then unplug the charger from the tablet then immediately plug it back in and pay attention for the charge indication again. You may have to do this a bunch of times (like 20) until you see the indication that it is charging. When you do get the indication, stop unplugging and re-plugging and let the tablet charge for 24 hours (to a full charge). This trick doesn't always work. Sometimes the battery or charging circuit or an internal connection is bad and no amount of unplugging/re-plugging will fix a hardware problem.

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MY PAD WILL NOT STAY ON AFTER RESET AND POWER ON


Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
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1 Answer

Will not turn on


Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
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Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.

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Possible charger damage.
If you know someone with a charger you could use, you should first plug their charger into your unit to see if it works, if not, plug your charger into their unit.
If your unit will not charge with new charger, you may have serious damage, if the other will not charge with your charger, your charger is broken.

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Is your battery removable? Try removing the battery and then plugging in the tablet. If the tablet runs on only the AC power, then your battery is shot.

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