Question about Toys
Not sure what you mean by "everything works buy I can't make it move".Well, it can be several things. If you are sure the batteries are good, contacts clean and there is a little movement of the wheels when turned on, then it needs cleaning of the gears and some lubrication. Alcohol will clean it, use a little brush. There is a light grease sold in hobby shops for train's plastic gears. Or you can use a drop of any light oil, like for sewing machines.
Sometimes motor can be stuck, needs to be turned and soaked/cleaned with alcohol.
If it seams that motor is not getting power/voltage, you would need to get voltmeter and trace the voltage from the batteries through the wires and switch, to the motor.
Seams that you would need to open it/put it apart. If you do it carefully, you don't really need a manual.
Pretty useful video: http://youtu.be/Eia0KnSoLLk
If you can't fix it, and you think engine is bad, search eBay for it, there are some engines and cars, individually, for sale. Items found similar to Toy State Christmas Magic Express Train Music...
Posted on Nov 30, 2014
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Posted on Jan 02, 2017
New Bright offers ONLY a 60 day replacement warranty after which there are no parts or service avaialble for this train set.
I would contact New Bright about a replacement or take it back to the store where you bought and select something other than New Bright products.
Posted on Dec 16, 2009
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