Re: is there a filter underneath the cloth one at base of...
Hi Stephen, it's Jack at Dyson.
DC07 has two filters, a washable pre-motor filter, and a post-motor filter that doesn't need any maintenance. Both filters are engineered to last the lifetime of the machine in normal use, and shouldn't need replacing.
We wouldn't expect a filter to be missing from the machine unless it's previously been removed and not replaced. The washable pre-filter is shown in the video below - it has a yellow plastic outer section, and a blue sponge inner section:
If you're concerned that either of the filters is missing or damaged, you can order a replacement by calling us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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If the bristles are not sticking out past the bottom of the base plate or if bristles are worn or missing it should be replaced. The belts in the clutch or the clutch must also be replaced if the belts are slipping rather than activating the clutch when the brushroll is restricted.
Check for a clothes peg at the motor iintake port. They can get that far then jam at the curve so tight youll wonder how you missed it. It will drastically reduce suction yet not cause a clog , and you can't see it
If you are referring to the filter at the base of the machine on the right hand side (standing in front of the machine with the clear cylinder directly in front of you), then, when you remove the filter housing you will see a filter with what looks like the spokes on a wheel. The cloth-type filter is permanently attached to this part. Behind that should be a round, thick, blue foam filter with a hole in the middle (like a doughnut).
do not connect to electricity at this point claim a little work area put a blanket down as you are going to strip it all down into little bits clean and then put it all back,
Take apart power cable unwrap, unclip middle glass cylinder section to empty rubbish out, there should be a filter at the base that you can see now unclip clean put back, empty rubbish out of cylinder clean base and top rubber section and filter section with fine brush, use a wet cloth to wipe clean all black rubber suction connectors put back, at the back there will be a hose connector at the base unplug clean put back and make sure no debris is in any of the connectors and underneath where the floor brush is before you start puting it all back , Hope this helps
There is a filter inside the main filter. Once that filter gets clogged it will loose suction. Pull the filter and clean it, you can wash it by hand. Turn the unit roller side up and check for a small screw cover that you can use a dime to loosen. This cover is used to remove the roller unit. Once out check and clean then check the gear assy. for miss-alignment.
the filter should be easily accessable on the right side of the vacum cleaner if it's facing you. at the base of the vacum there is a large round cover that is removable and behind it it the filter. generally you dont need to replace it. its a big round spunge that you could rinse with water and squeeze out until it's clean. you also need to rinse the filter cover which is like a plastic netting. let it dry for 24 hours and you should be good to go!
mine did the same when new, i checked all as above then i noticed that i could twist the round peice that will unplug) (right behind the carpet-bare floor knob) and then i got suction at the base to be able to vacuum the floors, then i notice that there was a peice of plastic broken off that actually pushed a black latch down when either pushing the handle all the way up or down this lets the round piece i'm talking about swap over from base suction to handle suction! hope this helps and everyone can understand what i'm talking about! you have to look close to see where the 2" by 2" piece of plastic is missing!
I had a similar problem with mine. When you take the collector container out, if you reach your hand up, you will fill a round, plastic piece. Gently turn it and the piece pulls out. On the outside of the piece is a foam filter that may be plugged. There is another filter underneath the collection container in a pull-out drawer. Both filters can be washed with cool water, allowed to dry totally, then replaced. I understand that both of these filters need to be washed "frequently". It worked for me, hope it works for you.