Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
Seem that a round filter is missing
Hi Stephen, it's Jack at Dyson.
DC07 has two filters, a washable pre-motor filter, and a post-motor filter that doesn't need any maintenance. Both filters are engineered to last the lifetime of the machine in normal use, and shouldn't need replacing.
We wouldn't expect a filter to be missing from the machine unless it's previously been removed and not replaced. The washable pre-filter is shown in the video below - it has a yellow plastic outer section, and a blue sponge inner section:
If you're concerned that either of the filters is missing or damaged, you can order a replacement by calling us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Posted on Dec 04, 2014
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Posted on Jan 02, 2017
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