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same just happened to my daughters furby boom. (Only bought yesterday). Something happened when using the app around the the change voice option in the game. Tried changing batteries and presing the re-set button to no effect?
Have you tried restarting? It's different from resetting. You have to keep his tongue down (as if you're feeding him) while resetting. This worked for me when Furby didn't move, only made sound. Good luck! (If you still have it, it's May already)