Question about Office Equipment & Supplies

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I am getting the following error: "Wrong Cartridge. Use the introductory cartridges that were shipped with your printer".

Beging showing 2 blue ink catridgeses are empty so, I purchased new 2 blue catridges same hp, now also showing same, what to do?

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  • Contributor
  • 32 Answers

If they are new cartridges hp will solve

Posted on Nov 29, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Overiding Empty Cartridge error for Dell A10 962

Hit the options button (just under the digital display on the printer) (and between the two arrows) 10 times. The hit the +arrow once to change. Go through the change motions again and you should get a new ink read.

Jim

Posted on Jan 20, 2008

CompuFirm
  • 89 Answers

SOURCE: Error message on HP 2800 business inkjet, message reads 1% ink left on brand new cartridge

Hello,

View the user manual here. http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00449611/c00449611.pdf

go to page 60 and follow the instructions for replacing the ink cartridge, remember to have the printer on when you do.

Then go to page 62 and allign the print head automaticly following the instructions it gives.

This will re-callibrate the ink level on the printer and should read correctly for you.

Thanks
CompuFirm

Posted on May 27, 2009

Joed911
  • 4338 Answers

SOURCE: False error empty cartridge

HP C6280 reset:

Reset the All-in-One to the factory default settings by using these instructions:
1) Press Red Eye Removal & Print Photos button simultaneously
2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.
3) Press Right Arrow button until "Reset Menu" is displayed. Press OK.
4) Press Right arrow until "Semi full Reset" is displayed.
5) Press OK.
Now, check the functionality of the All-in-One.




If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 31, 2009

  • 2 Answers

SOURCE: HP c6280 Won't load ink cartridges

Per HP:
Hold “print photos” button and “red-eye removal” buttons together, release
ø Then press the “red-eye removal” button, release
ø Then press the “print photos” button, release
ø Then press “red-eye removal, release

ø Scroll to “resets menu”, click ok to select
ø Scroll to “Options” semi-full reset, ok

The printer then powers off and wait a couple of minutes. I believe the printer turns back on (or maybe the user needs to power back on after a few minutes). The refills then work.

Posted on Jul 03, 2009

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