Question about Office Equipment & Supplies

1 Answer

I have 2 documents waiting to print offline. If I ask the printer to print, it just adds another document to the list. How do I print or cancel the job

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Renaissance:

    An user who is expert in 3 categories / brands.

  • Master
  • 884 Answers

Hi there
Thes instructions are based upon Windows 7.
Your best procedure would probably be to open >Devices and Printers. Then double click on your printer and amongst the selections available will be "See what's printing". Click on this and a small box with the list of documents will appear. Highlight a document and click on the Documents menu and then cancel. The document will be deleted from the list. Do this for every document in the list until the list is empty. They will be deleted more quickly if the printer is turned off while you are doing it.
Turn the computer off and disconnect from the mains, disconnect the printer from the mains. After a couple of minutes plug them back in, turn on the printer and then reboot the computer.
You should now be able to print but before you retry make sure that the computer finds the printer and labels it as "Ready" by going to >Devices and Printers again, double clicking the printer in question and checking that "Ready" is against the printer at the top of the page in the blue border, otherwise the same problem may occur.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Nov 29, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 57 Answers

SOURCE: hp deskjet f2100 all-in-one /error; offline 7 documents waiting

Hi,

The issue that you are experiencing is due to spooler service which is not running or might be due to communication between the computer and the printer.

However, please follow the instructions from the below weblink to get the issue resolved.

For 98 & Me:
==========


Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00709723

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

For Vista:
======

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00843712

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

For XP:

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01072463&cc=us&lc=en&dlc=en&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

If the issue perstis refresh the USB composite devices to get the issue resolved.

Right-click My Computer (in Windows XP, click Start first), and then click Properties.

Select the Hardware tab and then click Device Manager.

Click the Plus (+) sign next to Universal Serial Bus Controllers.

Click the USB Composite Device entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.

Also check for USB Printing Support entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.

Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).

A New Hardware found screen may appear, click Next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.
This should resolve the issue that you are experiencing with.

Wish you good luck!

Regards,
Lawrence

Posted on Mar 09, 2008

  • 1 Answer

SOURCE: Photosmart 2575 printer is offline - won't print

I have the same problem and i have no idea how to fix it please help!!!!!

Posted on Oct 12, 2008

Hamedo
  • 57 Answers

SOURCE: Can't cancel documents in the queue

Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Posted on Nov 22, 2008

sunny_magic1
  • 23 Answers

SOURCE: I had my printer (hp psc 1200 series) try and

You need to go ahead and simply refresh a service known as "Print Spooler"

here's how you do it..
for Windows XP:
>> click on start
>> click on run
>> type in " services.msc " and hit enter
You will see a list of service names alphabetically arranged on the right hand side..
From there look for the service name "print spooler"
>> right click on it
>> click on stop
wait for 10 secs
>> right click on it again
>> click on start..
>> restart the computer..
>> you will find your document deleted :)

plz rate if you find it helpful. thank you

Posted on Sep 25, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer says error 10 documents to be printed


Right click on the message 10 documents to be printed and use Cancel All option and afterwards enter into the printer manager to reactivate your offline printer so you have other documents waiting to be printed.

May 07, 2014 | HP Officejet Pro 8600

1 Answer

How do I stop a print programme before the end? I mistakenly asked for too many copies of a document and I want to stop it now that it has done the required number


Click Start - printers and Faxes - double click on your printer then you will see a list of documents that are queued to print. Click on the print document you want to remove then click on Document at the top and then click Cancel. Repeat for other print documents you want to cancel.

Apr 05, 2011 | Epson Stylus C86 InkJet Printer

2 Answers

How do we cancel prints on Brother HL-2140


You cancel prints in the computer.

If you tried to print something that is still pending and you need to get it out of the print queue follow these instructions:

On the lower right side of your computer screen near the clock area - look for the printer icon (picture of your printer) Right click with your mouse on top of the picture of the printer and choose "properties" from the drop down list. Click on the name of the document that you wish to cancel and click file and click on cancel document. You can also click on the name of the document you want to cancel and then right click on it again and choose cancel from the drop down list.

You may need to choose cancel all documents to get rid of any which are pending.

Mar 26, 2011 | Brother HL 2140 Laser Printer

1 Answer

Same Problem - Printer Says Offline


try reinstalling all drivers,, and cancell all prints. before.. take an test print from , control panel ---printer-- print a test page..

Sep 27, 2009 | Brother MFC-410CN All-In-One InkJet...

1 Answer

I had my printer (hp psc 1200 series) try and print a document however I didn't know that the printer was offline so I tried to cancel the document and now it says under status- deleting, paused, printing)...


You need to go ahead and simply refresh a service known as "Print Spooler"

here's how you do it..
for Windows XP:
>> click on start
>> click on run
>> type in " services.msc " and hit enter
You will see a list of service names alphabetically arranged on the right hand side..
From there look for the service name "print spooler"
>> right click on it
>> click on stop
wait for 10 secs
>> right click on it again
>> click on start..
>> restart the computer..
>> you will find your document deleted :)

plz rate if you find it helpful. thank you

Sep 25, 2009 | HP Office Equipment & Supplies

1 Answer

Printer will not print


First of all basics:
1. Make sure printer is switched on and connected to computer.
2. Go to Control Panel and then Printers and Faxes. Double click the icon for your printer. When box appears click on Printer then make sure that "Use printer offline" is not checked. If it is, left click to uncheck this option.
3. If there is a queue of documents waiting to be printed then again click on Printer and click on Cancel all documents. This should clear the backlog. Restart the computer and follow step 3 again to make sure the print queue is empty before attempting to print anything.

Jun 10, 2009 | HP Photosmart D7460 Printer

1 Answer

Printer stopped working


Turn printer on and off if that doesnt work then ust restart, sometimes things get stuck in the queue.

Apr 24, 2009 | Lexmark X1150 All-In-One InkJet Printer

2 Answers

Can't cancel documents in the queue


Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Nov 22, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

34 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75077 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...