Question about Dyson DC65 Animal Bagless Upright Vacuum

2 Answers

How do I reset the suction on a DC65 Dyson upright when it stops sucking?

Beater bar is turning but motor is not sucking. We emptied the cannister and the beater bar is turning but there is no suction. Is there a way to reset this?

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2 Answers

  • Official Brand Answer
  • 2,572 Answers

Hi Gari, it's Jack at Dyson.

If you've noticed a change in the performance of your DC65, this is likely to be due to a blockage, and the filters may also need a wash. I'm confident that by following the steps shown into the videos below, you can remove any obstructions and restore full performance to your vacuum:


You may also want to give both filters a wash with cold water without detergent, if this hasn't been done recently. In normal use this should be done at least once every three months. Make sure both filters are completely dry before replacing them - this could take at least 24 hours:


If you'd like further help or advice after giving these steps a try, please call our experts directly on 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Posted on Dec 04, 2014

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  • Contributor
  • 10 Answers

Check the suction connections they have a rubber gasket that must seal

Posted on Dec 02, 2014

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6ya6ya
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Posted on Jan 02, 2017

DAZ4161
  • 7 Answers

SOURCE: the beater bar/brush won't turn

HI THERE,
FIRSTLY, REMOVE SOLEPALTE BY QUARTER TURNING THE 3 COLOURED STUDS,THEN CHECK TO SEE IF THERE IS ANYTHING OBSTRUCTING THE BRUSH BAR OR IF THE BELT IS WORN OR SNAPPED. IF ALL SEEMS WELL PUT THE SOLEPLATE BACK ON AND ENSURE CLUTCH IS ENGAGED TO AUTO AND TRY IT AGAIN. IF NO JOY THEN PLEASE COME BACK TO ME.
REGARDS
DAZ

Posted on Dec 13, 2008

  • 1 Answer

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Posted on Jan 01, 2009

  • 1 Answer

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Posted on Aug 11, 2009

  • 2 Answers

SOURCE: My Dyson DC17 beater bar motor works

Buy a Kenmore for less money

Posted on Jan 14, 2010

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1 Answer

Suction: I took the beater head off to get debris out from under it. when I put it back on I didn't have suction on the beater part. I have suction to there but none under neath


Hello, this is Ava with Think Crucial.

Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

https://www.dyson.com/support/dc65/dc65-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc65

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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check the pipe is saying that is clogged with something who knows lots clock that pipe make sure all pipes from your vacuum is is unstuck are clogged.

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No suction, again.


There is a blockage somewhere and its most probably jammed between the main dust channel between the beater bar and the bottom hose inspection. Remove the sole plate to see if anything is still stuck, check the beater bar as well and see if there is anything obstructing at the main hose removal point.

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Dyson Animal


Obstruction in the hose?
Your vac has developed a hairball possibly.... when a piece of flexible media ie.... cardboard, plastic etc... gets lodged in the hose, and begins collecting hair & dust to the point it no longer has enough draft to pull debris from the floor.
Here is a video that you may find useful
http://video.aol.com/video-detail/dyson-not-picking-up-dirt-no-suction-how-to-repair/2334249387


PS I Thought DYSONS were guranteed to NOT lose suction? What a RIP!

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Beater bar on Dyson upright won't turn when handle is lowered


I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Dec 20, 2008 | Dyson DC15 All Floors - The Ball Bagless...

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