Question about Washing Machines
I have tried unplugging it for a while and holding the start pause button but htis does not seem to help.
Can you move the cycle along to try and let the machine finish? It may think it has not finished a spin or wash.
Otherwise, call a plumber.
Posted on Nov 29, 2014
Testimonial: "the only thing that is lit up is the "door locked" there is no way to advance the cycle."
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Posted on Jan 02, 2017
SOURCE: Door lock
Run a diagnostic on the door lock system; To place the unit in "service mode", close the door completely then press and hold both the "Delicates" and "Heavy Soils" keys for three seconds. Motor speed will be displayed. Press "rinse" to access the main board output function. Then press "max extract"... this is the test for the door lock. Did it lock? To exit, press "max extract" again and then both "Delicates" and "Heavy Soils" for three seconds. VOLTAGE TESTS AHEAD!!! IF YOU AREN'T SURE YOU CAN DO IT, THEN DON'T! CALL A PROFESSIONAL! If the door did not lock, you'll need a voltmeter and an hour or so. Open the door, remove the screws holding the door hinges, then remove the 2 screws (and shims) opposite the door hinges and close the door (do not take it off). Then grasp the front panel at the top near where it meets the top panel and pull toward you quickly. Lean it forward and remove it from the 2 clips at the bottom. Just below the top panel, now exposed, are the top panel retainers... use a 5/16" to remove the one screw on both sides and remove the retainer clips. Now lift the top panel up just like the hood of a car. You can now see the door latch assy. Remove the 2 wires on the solenoid and insert your meter probes into each one of them (color doesn't matter). Set your meter to read AC Voltage, then re-enter "Service Mode" and follow the steps to door lock test. When you hit the "Max Extract" key, 120 volts should be sent to the meter. If you get 120 volts, your latch assy. has failed and should be replaced. If you don't get 120 volts, your control board output has failed and needs to be replaced. Hope this helps.
Posted on Jul 29, 2007
SOURCE: control lock light
someone has enable the child lock feature. One of the buttons should say hold 3 secs for control lock under its normal function description. Hope this helps
Posted on Jan 01, 2008
Check you door latch. When you open the door, there should be a black square hole on the frame and a black round hole above it with a pin sticking out. The pin is probably broken off and the door latch assembly needs to be replaced.
Posted on Jun 16, 2008
Had the same problem, this fixed it!
Posted on Oct 31, 2008
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