Question about HP Office Equipment & Supplies
I own a HP PSC 1500 All-in-One Printer. Recently, when I turn on the printer, the Check Paper and Check Print Cartridge lights (both orange lights) flash. I have gone to the HP Troubleshooting site, did everything step by step...cleared all paper jams (which I had none)...then checked the ink cartridges (both full and clean). Once covering those checkpoints on the troubleshooting site, I place in my stack of paper to HOPEFULLY print. The result is the printer takes in a clean page of paper, runs thru the printer half way, then the Check Paper and Check Cartridge lights both blink at me AGAIN due to the fresh page of paper being halfway thru the printer...mind you, absolutely nothing has been printed on the page. I clear the paper again and the same issue keeps repeating. What do I do? I am at my wits end!
Have you installed the latest printer driver? What operating system do you have - Windows 7 or 8? This sounds kinda like your printer may have been slightly fried by a lightening strike. Is it protected by a surge protector? Can you print a test page from your operating system?
Posted on Nov 28, 2014
Testimonial: "Hello, I am using an older Mac desktop (operating system Mac OS X). The printer is unplugged after each use. It has been a month or so since I have used it. And I have tried to print a test page with no success."
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Posted on Jan 02, 2017
HP's answer to your question.
Posted on Nov 09, 2007
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