Question about Staples SPL826X (CrossCut) Shredder

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I have a staples SPL826X shredder and it won`t shredd, but it will go in reverse. can someone help me?

I have tried to get it to shredd by turning it off and turning it back on, but no luck

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If you can disconnect the power to unit and check shredding blade alignments to see if there is a clog or if the blades are out of alignment and stuck. If there doesn't seem to be a problem with the blades make a visual inspection of the off/on/reverse switch.

Posted on Nov 28, 2014

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I have royal px110mx and it won't shredd my papers. When turned on and put a paper, it will be making noise and not shredd the paper. Can someone bail me out.


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Jul 13, 2014 | Staples SPL826X (CrossCut) Shredder

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The motor will hum when you put the paper to the blades but it will not shredd because the blades do not turn.


Blades need to be cleaned and oiled Unplug and check to make sure there are no staples or something caught in the gear edge in the corners You should be able to turn it by hand If not the gears inside probably slipped out of place or got busted from somebody trying to shred too much at once

Apr 24, 2014 | Royal 160MX Shredder

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Shredder Green light won't come on and won't shredd. won't go in reverse either.


I had the same problem with the same shredder. The unit uses mains voltage which is rectified to DC and eventually feeds two 12V zener diodes wired in series for a 24Vdc supply. These are 1N4742A (Radio Shack 276-0563), 1W parts. They overheat and will short, which you can verify with a VOM. I reassembled the unit, but recall they are away from the relays at the tail end of the large white colored power resistors, side by side in the same direction. I think Z1 and Z5. After replacing these parts, green LED and reverse, etc. will work.

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Four sheets were being shredded and within them there was a credit card. The whole thing jammed. I dug out all of the paper I could but the wheels won't turn. The machine tries to go but no movement from...


While this is not user serviceable, dismantling a shredder is not difficult ... usually.
First you need a sturdy flat working surface about 3' x 5', a large Philips screwdriver and .... a vacuum.
Make sure to UNPLUG THE SHREDDER.

I guess you can just lift the top off the basket, turn it upside down and place it on the working surface.
At this point you may want to run the vacuum on the underside.

You should see at least 6 screws holding the bottom cover.
Once you remove them, the guttyworks should be in plain view.

Another run of the vacuum and you're ready to "operate".

It's not a pretty job because of the gear lubricant, but if you can, turn the motor shaft itself.
It's a slow process but the blades will soon let go of whatever is left of your credit card.
Once it is all out, replace the cover and place the shredder securely on the basket and plug it in.

Good luck.
Feel free to contact me if you wish.

Feb 15, 2011 | Staples SPL826X (CrossCut) Shredder

1 Answer

My shredder work on reverse but not on auto mode the ready led is on but when i try to shredd,.. nothing happends . inside everithing is clean and i see no brken parts or wires detach


Try cleaning the "eyes" in the middle of the slot where you put the paper in, they can get dusty and not detect the paper being put in.

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