Question about Staples SPL826X (CrossCut) Shredder

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I have a staples SPL826X shredder and it won`t shredd, but it will go in reverse. can someone help me?

I have tried to get it to shredd by turning it off and turning it back on, but no luck

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If you can disconnect the power to unit and check shredding blade alignments to see if there is a clog or if the blades are out of alignment and stuck. If there doesn't seem to be a problem with the blades make a visual inspection of the off/on/reverse switch.

Posted on Nov 28, 2014


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Jul 13, 2014 | Staples SPL826X (CrossCut) Shredder

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The motor will hum when you put the paper to the blades but it will not shredd because the blades do not turn.

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Four sheets were being shredded and within them there was a credit card. The whole thing jammed. I dug out all of the paper I could but the wheels won't turn. The machine tries to go but no movement from...

While this is not user serviceable, dismantling a shredder is not difficult ... usually.
First you need a sturdy flat working surface about 3' x 5', a large Philips screwdriver and .... a vacuum.

I guess you can just lift the top off the basket, turn it upside down and place it on the working surface.
At this point you may want to run the vacuum on the underside.

You should see at least 6 screws holding the bottom cover.
Once you remove them, the guttyworks should be in plain view.

Another run of the vacuum and you're ready to "operate".

It's not a pretty job because of the gear lubricant, but if you can, turn the motor shaft itself.
It's a slow process but the blades will soon let go of whatever is left of your credit card.
Once it is all out, replace the cover and place the shredder securely on the basket and plug it in.

Good luck.
Feel free to contact me if you wish.

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1 Answer

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Try cleaning the "eyes" in the middle of the slot where you put the paper in, they can get dusty and not detect the paper being put in.

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