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I purchased a RCA tablet RCT6272w23 at Walmart less than a month ago, that stopped working. Where do I send it to get it to get a new one ?

It overheats and has stopped working.

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Take it to Walmart. They have a warranty departmente or in any case, tey should indicate you where is the authorized RCA repair shop

Posted on Nov 28, 2014

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Posted on Jan 02, 2017

  • 2355 Answers

SOURCE: Purchased RCA tablet at Walmart on 7/9/14 as a

Return it to Walmart.

Posted on Jul 25, 2014

  • 78 Answers

SOURCE: I purchased a 7inch RCA tablet from walmart. The tablet exploded and the battery popped the tablet open. I need to know how I can get the tablet replaced because it was purchased less than a year. I

Did you purchase an extended warranty for the device? If so, they should replace it for you with no additional charges. If not, then I would call their customer service and find out.

Posted on Sep 10, 2014

Testimonial: "Do you mean RCA customer service, if so do you know how to contact them other than their website No I did not purchase a warranty"

  • 884 Answers

SOURCE: I have a RCA tablet rct6272w23 and I can't connect

Hi
To connect to the Internet with a tablet, you need to have either a SIM card with mobile access (3g or 4g) or a Wifi card in the tablet and access to a Wifi Hotspot. I downloaded the manual for your tablet here:
http://www.rcatablets.com/sites/default/files/CT9272W23%20IB%20English.pdf
and looking through it the first option does not exist for you as there is no facility for a SIM card.
Therefore you need to access a Wifi hotspot - somewhere. It could be your home router, a cafe, a railway station or a multitude of places. In order to access the Internet this way you must follow this procedure:
1. Go to Settings > WIRELESS & NETWORKS > Wi-Fi, and slide the Wi-Fi switch to the ON position.
2. The device will scan Wi-Fi networks automatically and display the available names.
• If the device finds a network that you connected to previously, it will connect to it automatically.
3. Tap a network name to connect to it, and enter a password if necessary.
4. Alternatively, if your Wi-Fi router supports Wi-Fi Protected Setup, tap the WPS icon at the top of the screen, and then press the WPS button on your router.
5. If your network does not broadcast its SSID, tap the Plus icon + at the top of the screen, and enter the Network SSID (name) of the network. If necessary, enter security or other network confi guration details.
In public places you may need to pay to get the necessary access password.
Hope this clears things up for you

Posted on Nov 14, 2014

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I purchased a 7inch RCA tablet from walmart. The tablet exploded and the battery popped the tablet open. I need to know how I can get the tablet replaced because it was purchased less than a year. I was...


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On button fell inside tablet.


Have you tried contacting the manufacturer's customer service? You really don't want to try taking the casing apart, unless you're experienced, you might never get it back together. If it was me, if it's just a month old, you should hurry and take it and the packaging and receipt back to walmart. Tell them you either want a new one or your money back. Immediately. Here's what their web page says about their return policy

"Returns Policy by Department Most items can be returned within 90 days of when you receive them. Items purchased on Walmart.com may be returned either to a store or by mail, unless stated otherwise in the list of exceptions below. See the departments below to find out if there are exceptions to the 90-day rule and for instructions on how to return certain types of items.
Items must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 90 days after purchase."
Good luck and be assertive.

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