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My dyson doc 62 goes off and on intermittently. How to solve this

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Hi Dan, it's Jack at Dyson.

DC62 will pulse if something is preventing airflow from moving the machine. The vacuum will then shut itself down for protection.

This is simple to resolve by checking the floor tool, wand and bin inlet for blockages and giving the pre-filter a wash:


I'm confident this will resolve things, but if you'd like further advice after giving this a go, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) for further assistance.

Posted on Dec 04, 2014

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