Question about Samsung "UN46D6000 46"" LED ""SMART"" TV "

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I bought a new samsung smart tv and the remote is working very very slowly

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That should be a warrantable problem. Check with your dealer. If you are trying to use Netflix some of the ISPs are putting in delays because they get no revenue from Netflix and the number of users is growing dramatically, it has become over 50% of the home usage from some ISPs. Start with the dealer, your warrenty should be good.

Posted on Nov 28, 2014

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Posted on Jan 02, 2017

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This remote is a general remote sold by Samsung, there is a process Samsung uses to troubleshoot.

1. change to new batteries, say one of the two batteries is dead, some buttons may work.
2. did you try another remote? I.E. universal remote?
3. Order a remote, they're cheap.

The firmware inside the tv usually will not fail one or two "buttons" if the failure is all functions then it could be the TV IR sensor.

But ... before you do anything, hard reset the tv by unplugging it, I'd wait a minute, plug back in, test again.

If all else fails, buy another.. this remote by the way has been on their TV's as one even the techs carry for the fancy new TV's.. why? because with this remote you can access secret menu settings on the QLED, etc... so you have a really good remote, find the part number and don't let it fool you if it references a TV that is not your TV... like I said it is a pretty universally used remote for Samsung.

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