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My kyocera rise touchscreen blank but keyboard lights up when power button pushed what is wrong

Person tried soft reboot and took out battery and put back in same problem

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Faulty lcd , physical damage or possibly but not likely disconnected from motherboard . The buttons normally run off a different circuit and will work however it would appear the display has failed you could DIY or repair shop but check the price and if you're not confident about DIY , DDIY , don't do it yourself :-)

Posted on Nov 27, 2014


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Posted on Jan 02, 2017


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As the keyboard is part of the touchscreen your question doesn't make sense.

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1) sometimes screen locking apps ch make your touchscreen u responsive.
Reboot your phone/tablet.
Press and hold the power button for 10 seconds or until your screen goes blank. Wait a min or two
and then power your device up normally using the same button.
2)Eject and remove memory card and sim card.attached to it. Also remove the battery for a few seconds.
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Hard Reset
If everything above jails you can do a hard reset. This will completely wipe your device and return it to its original settings.
Hold the VolUp&VolDown buttons at the same time then press the power button. This starts your device in recovery mode.
You can do a Wipe-Factory Reset from there.
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These are different solutions. Not to be done at same time.

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Sounds like your digitizer has gone dead in the button area. Since the buttons are actually just locations on the actual digitizer you will have to replace the digitizer. You could also do a factory reset (You WILL LOSE ALL USER DATA so do a backup with something like TitaniumBackup first) if after the factory reset the buttons still don't work then it is the Digitizer

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Had the same problem.

My solution was.

  1. Boot remote into safe mode (Insert battery whilst holding down the power button)
  2. Update firmware from Logitech.
  3. Now this is the painful bit.... It will get to abou 42% then it will reboot. You wiil need to press and hols the power button down as soon as the screen goes blank. You will need to do this again at around 60%. If you select show details when updating the firmware you will see it say 'Rebooting remote'.
  4. Follow the remaining prompts.

Hope this helps.



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