Question about Kenmore Elite Oasis 27052 Top Load Washer

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My machine does not have a error code issue but i just change then board because it would not turn on but my is that it will not agitate when it is on wash but fills up then it empty.s right after and

Nothing but replacd the bord because it did not work the machine does drain and spins and fills up but does not wash thank you

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  • Kenmore Master
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You might get a service tech or a new unit, you will have more in it then what it is worth.

Posted on Nov 27, 2014


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: washing machine will fill,agitate,but not rinse or spin

Check to make sure your lid switch is working.

Posted on Nov 17, 2008

  • 1937 Answers

SOURCE: washing Machine does not agitate

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.

Posted on Oct 03, 2009

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I have seen this issue caused by a failed motor. I have seen a bad Control Board cause this issue and a bad Motor Controller cause this issue.

If the Lr error code happened in the Spin Cycle of the wash cycle it could be caused by seized Outer Tub bearings.

Without a known good Control Board and Motor Control board this could be difficult to troubleshoot.

Here is a link for the FAV6800A/FAV9800A Service Manual

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If your machine is a FAV6800A or FAV9800A you can use this info to release the top of the washer to remove you wash load.

The Service Manual for reference. Sears Parts Direct for reference.
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

The Lr code can be generated by and Motor can't turn in Agitate/Wash or Spin cycle due to drive system binding in Agitate/Wash cycle or Outer Tub bearings seized in which would lock up the Motor in Spin cycle . This issue could be caused by a failed Motor Controller, a Failed Control Board. An issue of this type requires some troubleshooting with built in machine diagnostics

But you need to confirm your Model number. There to many post in this forum with non FAV6800A or FAV9800A machine types. Unfortunately this forum board does not ask for the basic info of model number and serial number.

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I’m owner of the FAV6800A and a novice also but this is how we learn by becoming self educated and involved as a DIY’er. Good for you that you are willing to roll up your sleeves. To get into Service Mode and read Diag codes you will need the Service Manual. The SM can be found at this site PDF format, in “Tips & Tricks” located here FOUND “”FOUND: Service Manual Neptune Top Load Washer FAV6800AW.”” Also the Troubleshooting guide in the console of your machine is a handy document it has the schematic for your machine, there are soft copies of the schematic out on the WWW. There is no master reset for the microprocessor on the Control Board other then pulling the 120VAC power to the machine, that will dump any error codes in the machine stored in RAM on the controller board. Don’t pull the power just yet, first see if you can get into Service Mode “see page 14 Enter/Exit Service Mode” and check for any errors that may be stored in the Control Board memory. See page 17 of the SM, I would be interested in any error response for Diag.Code 11. I’m concerned you may have a failure issue with the controller board. Also I want to make sure I understand the problem as described. In Quick Wash my machine starts at 28 your’s counts down to 24 and no further in the wash cycle, you never make it to Spin cycle is that correct? Also how did you drain the machine? It can be done in Service Mode by turning on the drain pump. The grinding noise issue…did you find anything (coins) under the tumblers causing the grinding noise? Do you have the original Motor Controller Board?

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1 Answer

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