Question about DeLonghi ESAM6620 Prima Donna Bean-to-Cup Espresso Coffee Machine

1 Answer

Empty ground container issue

I emptied the ground container every day. Last time, after making 2 cup of coffee, display message showed and I cleaned and put it back. Still, it is appeared and I can't make coffee. After one day, I tried to clean the container again and put it back. No difference. Anything I should do apart from above steps. Thanks.

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  • frankflynn Nov 27, 2014

    The switch is (I think) on the spill tray not the grounds container. But check both

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  • 17 Answers

Once you have the drip tray out and the grounds container out - look inside the unit and clean any grounds that are still in there. Look for a switch that might be sticking (because it's cover with coffee residue) clean everything and check for freedom of movement.

Posted on Nov 27, 2014

Testimonial: "A switch? Where is that? In fact, I did cleaning area around the container too. I'll try to clean it again."

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1 Answer

Coffee grounds in bottom, using Bunn coffee filters


only time I have had this problem with BUNN filters is when I got 2 instead of just one .then I refiltered it thru a clean empty filter into another container .

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Empty Tray


@Derekns74 How do you remove the switch? My C3000 also reads "EMPTY TRAY" constantly, even if the tray is empty and clean. It does not display the "EMPTY GROUNDS" error only "EMPTY TRAY"

If I remove the tray it display "TRAY MISSING" but whenever I insert the tray again, it reads "EMPTY TRAY"

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1 Answer

How to discale the unit


Delonghi EAM, ESAM, ECAM, Nespresso

Over time, the continuous heating up of the water used to make the coffee leads to lime scale building up in
the inner circuits of the appliance.
When the appliance displays the message:
DESCALE
you should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
DESCALE No
• Press and the appliance displays the message:
DESCALE Yes
• Press the button to start the descale programme.
• Empty the water tank and add the contents of one bottle (125 ml) of DURGOL descaler plus
one litre of water. For subsequent descaling, use descaler of the same type and brand as supplied
(available from technical service centres authorised by the manufacturer).
• attach the water spout to the nozzle;
• place a container with a minimum capacity of 1.5 litres under the hot water spout (Fig. 3);
• press the button. Descaler runs off from the hot water spout into the container below. The appliance
displays:
APPLIANCE IN DESCALE
• the descale programme automatically performs a series of run offs and pauses to remove lime scale
deposits from inside the coffee maker.
• After about 30 minutes, the appliance displays:
RINSING FILL TANK
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• empty the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the full container and then put it back under the hot water spout.
• Press the OK button. Hot water is run off from the spout into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RISRINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.
• The descale programme is now terminated and the appliance is ready to make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the programme must be started again from the beginning. Empty the water tank, rinse, fill with
clean water and run off a cup of hot water.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE GUARANTEE.

Jan 01, 2012 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Descale


Delonghi EAM, ESAM, ECAM, Nespresso

Over time, the continuous heating up of the water used to make the coffee leads to lime scale building up in
the inner circuits of the appliance.
When the appliance displays the message:
DESCALE
you should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
DESCALE No
• Press and the appliance displays the message:
DESCALE Yes
• Press the button to start the descale programme.
• Empty the water tank and add the contents of one bottle (125 ml) of DURGOL descaler plus
one litre of water. For subsequent descaling, use descaler of the same type and brand as supplied
(available from technical service centres authorised by the manufacturer).
• attach the water spout to the nozzle;
• place a container with a minimum capacity of 1.5 litres under the hot water spout (Fig. 3);
• press the button. Descaler runs off from the hot water spout into the container below. The appliance
displays:
APPLIANCE IN DESCALE
• the descale programme automatically performs a series of run offs and pauses to remove lime scale
deposits from inside the coffee maker.
• After about 30 minutes, the appliance displays:
RINSING FILL TANK
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• empty the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the full container and then put it back under the hot water spout.
• Press the OK button. Hot water is run off from the spout into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RISRINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.
• The descale programme is now terminated and the appliance is ready to make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the programme must be started again from the beginning. Empty the water tank, rinse, fill with
clean water and run off a cup of hot water.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE GUARANTEE.

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1 Answer

Descaling?


With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

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1 Answer

Descale


With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

Aug 02, 2008 | Krups Orchestro Dialog FNF2 Espresso...

2 Answers

Saeco magic comfort coffee machine grinder


Hi,

Make sure you not get any water in the grinder, if you got water in the grinder then you have to clean it.

You can try to set grinding to coarse and try to make 3 cup of coffee.

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aye that is true if you click the coffe making button directly after you have had it out you will be able to make a cup, as the machine has a 2 second response time.

Ok here is what i think:
As it registers the driptray I dont think its the sensor to it.
More i would think that its the CPU card that is not responding to that its clean.

I am sry but I have to ask this:
When it says emptie the driptray are you actually taking out the container that is located under the brewing unit, and not the "drip tray" were you put the coffe mugs?

Also when i think i have a sensor problem I allways take out everything. Brewing unit, dripwater container, dregbox, and the watercontainer. and have it out for atleast 2 minutes ( clean it under the mean time) and put it back again.

As I dont have the machine infront of me i cant be certain:)

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You need to descale the machine with descaling solution.
look at following link for instructions

DELONGHI

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