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Pls. Am Steve Amuzie. I paid for an item (4gb ram) for my computer and I have not seen it on my email and my account has been charged. pls I want my money back or the product. The account reads

(paypa

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Hi Steve
Log onto www.paypal.com and see your transaction details for your account.
You can open a disputeA buyer asks for a seller's help in resolving an issue with a transaction. in the Resolution CentreLocated in My Account, the PayPal resource for resolving issues between buyers and sellers. to contact a seller directly and resolveA buyer and seller come to an agreement and close the case, or PayPal comes to a decision and closes the case. a problematic transaction. You have 45 days from the payment date to open a dispute. Common reasons for opening a dispute include:

  • You paid for an item but haven't received it and the seller is uncooperative or unresponsive
  • You received an item that was significantly-not-as-described (SNAD).
Click the Dispute a Transaction button in the Resolution Centre to open a dispute. Then, provide more information about the issue and send a message to the seller.
Transactions older than 45 days cannot be disputed but should still be reported. PayPal tracks seller performance trends in the event we need to take action to protect other buyers.
Good Luck

Posted on Nov 27, 2014

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